First time going to Graham Auto Repair. I'd say they have awesome customer service. Very friendly and informative. I plan on coming back if i encounter any future mechanical problems. They even left me a gift basket which was very appreciated by me and my family!
Once again Rob was amazing! To make a long story short... we had taken our Explorer to a different local area for an oil change because it was short notice and Graham Auto couldn't get us in. Big mistake! The "other guys" ended up putting the wrong filter in and stripping out the part. Rob worked with us and the other company and ended up getting them to replace a part that could have cost us upward of 500.00 for parts and labor. We ended up leaving our vehicle for nearly a week, but got it back and only had to pay for an oil change instead of the expense of the "other guy's" mistake. Lesson learned.. I will ONLY take my vehicles to Rick, Rob and crew! They stand by their work and even went out of their way to help us remedy a situation that would have been very costly for us. Thanks again for the continued great customer service. I also appreciate the calls from Jennifer thanking us for the business and checking to make sure that everything is working properly.
The work was done in a speedy and professional manner. The inspection and recommendations of future service with pricing is very helpful.
I was very satisfied with the recent service at Graham Auto Repair.
I was impressed with the professionalism of the staff, the cleanliness of the facility and waiting area.
As usual, the folks at Graham Auto Repair were WONDERFUL and even after all the things they had to do to my poor old neglected truck, they actually billed me less than their original estimate!! :-)
Since I discovered them, I won't take my vehicles anywhere else!
I took my truck in for regular service. Respectful, timely, friendly. The only problem is that they're very busy, so getting an appointment quickly is not likely.
I appreciate that I didn't receive a reminder call. Thank you for treating me like an adult!
I'm extremely happy with your service, quality of workmanship, and customer service personnel. I've never had a problem with you - I've been using your services for over 10 years and I highly recommend you!