Family-Owned & Operated Since 2006
Trusted Auto Repair for Graham, Yelm & Surrounding Communities
At Graham Auto Repair, we’re more than just an auto repair shop — we’re a family owned business that puts people first. Since 2006, Troy and Kori Vaninetti have built this business around the values of integrity, transparency, and genuine service. With two locations in Graham, WA and Yelm, WA, our locally-owned shop is committed to providing exceptional care for you and your vehicle. Whether you're here for your first oil change, or major repairs. You'll always be cared for like part of our family!
Do You Have Questions? We Have Answers!
Curious about who we are, what we do, or how we can help? Below are answers to some of the most frequently asked questions our customers ask! If you don't see the question or answer you are looking for, give us a call. We're happy to help!
📍Locations & Contact Info
👨🔧 Who We Are
Q. Who owns Graham Auto Repair?A. Graham Auto Repair is owned and operated by Troy and Kori Vaninetti. They purchased the shop in 2006 and live locally in Yelm, WA. As a family-owned business, their focus is on building strong relationships with their team and their customers and giving back to the community.
Q. Why choose Graham Auto Repair?A. We’re a family-owned, community-focused shop with honest service, expert repairs, and a welcoming environment. Every visit includes a free digital vehicle inspection, clear communication, and care from experienced professionals. We back most repairs with an in-house warranty which covers both parts and labor. We also offer a rewards program to thank our loyal customers.
Q. How long have you been in business?A. Graham Auto Repair first opened its doors in 2002, but our story goes back even further. Troy Vaninetti began serving the Graham community in 1988, starting out as a service attendant while still a teenager. Over the years, he worked his way up in the shop: from assistant technician, to lead technician, and eventually shop manager.
In 2006, Troy and his wife Kori purchased the business and continued building on its foundation of honest, high-quality service. Today, Graham Auto Repair has grown into a two-location team with deep roots in the community.
Q. What values guide your team?A. Our core values are simple and sincere:
- Integrity, Empathy, Engaged, Transparency, Accountability, Results Driven.
These values guide every interaction we have. Whether we’re serving a customer, training a new team member, or volunteering in our community.
🔧 Services & Warranty
Q. What services do you offer?A. We provide full-service maintenance and repairs for all makes and models. Some of our most popular services include:
AC Services, Battery Services, Brake Services, Brake Inspections, Diagnostic Services, Diesel Services, Engine Services, Maintenance Services, Oil Change Services, Rough Country Parts & Installation, Tire Services
You can click here to view our Services page. If you don't know what service you're looking for, that's okay! Our Service Advisors are your communication hotline. Give them a call, they are ready to answer your questions!
Q. Do you offer a warranty?A. Yes! We offer an in-house warranty on most services, which covers both parts and labor. It’s our way of standing behind the quality work our team provides.
Q. What does the Graham Auto Repair warranty cover?A. Our warranty covers parts and labor for most mechanical repairs completed by our team using high-quality parts. Some exclusions may apply depending on the type of part, vehicle, or service. Your advisor will always explain warranty coverage with you before beginning work.
🎓 Training & Careers
Q. Do you provide training for your technicians?A. Yes! At Graham Auto Repair, we believe in continuous learning. Our technicians complete ongoing training each year to stay current with the latest tools, technology, and techniques. Each team member completes 40 hours of paid training per year, which includes ASE testing, and attending the annual Automotive Training Expo, ATE Seattle, through the Northwest Auto Care Alliance (NWACA). We pay our technicians an ASE bonus for their current Certifications.
We’re proud to participate in the Washington State Certified Apprentice Program through NWACA’s iTAC initiative. Several of our technicians are currently enrolled in the program. We're also proud to have a graduate of the Master Service Technician program on our team. Supporting the next generation of skilled professionals is one of the key ways we maintain high-quality repairs — now and for years to come.
You can click here to learn more about the iTAC Apprentice Program at Graham Auto Repair.
Q. Is Graham Auto Repair hiring?A. We’re always open to connecting with people who are passionate about the automotive industry! If you're interested in joining our team, complete the general application for future opportunities.
❤️ Community Support & Rewards
Q. Does Graham Auto Repair support the community?A. Absolutely! We’re passionate about giving back through local sponsorships, donations, and events in both Graham and Yelm. From supporting schools and youth programs to partnering with nonprofits, our team is always looking for meaningful ways to get involved.
If you’d like to send us a sponsorship or donation request, please mail it to:
Graham Auto Repair – Community Outreach
PO Box 1116
Graham, WA 98338
Q. Are there any current specials or coupons?A. While we don’t run constant promotions, we do offer a few meaningful ways for our customers to save:
- We are grateful for those who serve our country. For this reason we offer a military discount. You can ask our team for more details.
- Every October, we support the Brakes for Breasts fundraiser, where customers can receive free brake pads with a qualifying brake service. Learn more about Brakes for Breasts here.
- Exclusive offers and discounts are available through our Rewards Program. You will earn rewards dollars at every service. You will earn a free or discounted oil change service after completing four oil changes at Graham Auto Repair. We also have a referral program where you can earn rewards dollars for referring friends and family to Graham Auto Repair. You can click here to learn more about our Rewards Program.
We occasionally offer seasonal specials at Graham Auto Repair and in partnership with other local businesses through our Rewards Program. You can ask our team when you call or visit.
💲 Cost, Estimates & Inspections
Q. Why don’t you give estimates over the phone?A. Without seeing your vehicle in person, any estimate would just be a guess. Every car is different, even the same make and model, depending on how it’s been driven and maintained. We don’t like to guess! We prefer to inspect your vehicle first so we can give you accurate recommendations and a fair estimate based on what your vehicle actually needs.
Q. Why do we provide free digital vehicle inspections with every service?A. Our goal is to help you make informed decisions. We perform a free Digital Vehicle Inspection (DVI) with every service, including oil changes. This allows us to provide detailed recommendations based on real-time photos, videos, and diagnostic results. We’ll explain what needs immediate attention, what can wait, and help you prioritize work based on your budget and timeline.
Q. Why do prices vary between vehicles or customers?A. No two vehicles are the same. Differences in make, model, mileage, driving habits, and past maintenance can all affect the cost of service. We customize each estimate to your vehicle's actual condition so you’re not paying for unnecessary services.
Q. Do your estimates expire?A. Yes. Our estimates are valid for 14 days. After that, parts pricing or availability may change. If an update is needed, we’ll let you know and walk you through any updates before starting work.
If you don't see the question or answer you are looking for, give us a call. Our team is here to take care of you and your vehicle. Book an appointment or stop by one of our locations today.
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