Graham Auto Repair

We Love to Hear From Our Customers!

4

Troy came out to inspect my car today, and since they were too busy to make a diagnosis suggested I take it to another shop. He then let me stay in their air conditioned waiting room while I waited for my tow truck Big shout out to him for his help and extra care for my comfort!!

5

Customer service is awesome! My 2000 Ford Ranger had some issues that got resolved here. Very friendly shop Welcoming atmosphere Good communication The keep you informed on what is happening throughout the vehicle repair. They provide rides to your home in the area. They also picked me up when my vehicle was ready. The shop is in a convenient location. I paid for an inpection so that I am aware of any flagged issues. Good experience! Resse, Nick n the manager are awesome!

5

They were quick knowledgeable and friendly. We will use them again in the future. Great job guys.

5

Graham automotive is fantastic in all ways. Customer Service is excellent. both Alan and Race go out of their way to make sure EVERYTHING is correct. The mechanic’s go out of their ways to make sure your car is fixed and run well..Our family took a chance to use Graham when they had just opened because we wanted to support local and NOT have to go into Tacoma for auto repair..We are very happy with your service and will continue to utilize their services!!!

Thank you for your fantastic review, Deckie! We are thrilled to hear that you are happy with our customer service and the work of our technicians. Our team strives to ensure our customers have a positive experience; and it’s wonderful to know our efforts are appreciated. We’re grateful that you chose to trust us with your vehicles, including the recent visit for your oil change service. We are so thankful to be your choice for vehicle maintenance and repairs, within our local community. Thank you for your continued loyalty throughout the past two years. We look forward to serving you and your family again in the future!

- Graham Auto Repair - Yelm
1

Wont be returning.

Thank you for your feedback Kali. We are sorry to hear that your experience was not satisfactory. Please know that our team will be looking into the details of your visit. If you would like to discuss this further, please reach out to us directly at 253-847-2221 or through our website. Your feedback is important to us. We hope we will get the opportunity to address your concerns.

- Graham Auto Repair
5

Great job. Very nice people. They were very good to explain what they did and what will be needed later on. Patti Tilford

Thank you Patti! We appreciate your 5 star review, along with your feedback. We're delighted to hear that our team provided you with a great experience during your visit! It's wonderful to know that you appreciated the explanations that we shared regarding the work completed, and the work that may be needed down the road. We appreciate that you chose to trust us with your oil change service Patti! We look forward to the opportunity to serve you again!

- Graham Auto Repair
5

best place to take my vehicles..great customer service and work

Thank you for your positive feedback and 5 star review Jerry! We are thrilled to hear that you consider us the best place to take your vehicles. It's great to know that our team provided you with great customer service and that you appreciate the work we completed on your vehicle. We look forward to the opportunity to serve you again in the future, Jerry!

- Graham Auto Repair - Yelm
5

It has been one of those years where it seems everything has been happening to my family's vehicles. I tried this place out for the first time about 5 months ago with my RAM 1500, and they did fine work. Great customer service, including a ride home while I waited for my truck repairs (nobody wants to sit in any shop for 5+ hours). I felt so taken care of with my truck, I took my wife's van in the next month for a rear axle issue. Again, no complaints. My daughters Jeep Liberty gave us a fuss 2 months after that, and, yep, this is where I went. So I have had three vehicles in to the Yelm location this year, and have been please with all services. Extremely thorough (including pics) on the inspection. Very detailed. I will be taking my vehicles here for the near future. In this economy, I have to know I am getting value out of the money I have to spend on my vehicles. Graham Auto Repair in Yelm is my choice where I will put my money if I have car troubles.

Thank you so much for your positive feedback, Craig! We truly appreciate hearing about your experiences with us at Graham Auto Repair in Yelm. It means a lot to know that you had great experiences. Especially during a year when so much has been happening with your family's vehicles! Thank you for trusting us with your Ram, your wife's van, and your daughter's Jeep. We're glad to hear that you were pleased with our service each time. We strive to provide everyone with excellent customer service. So we're happy you found the rides home and our detailed inspections with photos to be helpful! Your satisfaction and recognition of the value we provide are refreshing to hear. Thank you for your trust and for choosing our team for your auto repair needs. We look forward to continuing to serve you and your family in the future.

- Graham Auto Repair - Yelm
5

Great experience. Came in for my appointment, was greeted and the issue was solved quickly.

Thank you for your fantastic review, Nick! We're thrilled to hear that you had a great experience at our shop. It's wonderful to know that our team greeted you warmly and resolved your concerns quickly. We appreciate your feedback and support. If you ever need further assistance, we’re here to help. Thank you for choosing us!

- Graham Auto Repair - Yelm
5

Thank you, Issac, for your 5-star review! We're glad to know you had a positive experience with us. If there's anything specific you'd like to share about your visit, we'd love to hear from you. Your feedback helps us continue to provide excellent service. Thank you for choosing to trust our team with your automotive care!

- Graham Auto Repair