Graham Auto Repair

1391 Reviews
(253) 847-2221
(360) 245-0388

We Love to Hear From Our Customers!

5

Excellent experience, from booking an appointment, the price point was good, work was excellent and done on time. Really nice people here too.

1

Wish I could share an experience but I can't even get communication from them. Don't bother using their online 'contact us' tool. They don't even use it.

5

We have been coming to Graham auto for several years and now 2 of our sons also come there. Graham Auto has always been honest in their estimates and follows through with the correct repairs. I always recommend you when folks are in need of vehicle repairs.

Thank you so much, Robert, for your continued trust and loyalty over the years! We're grateful for the opportunity to serve you and your sons for your vehicle care. Providing honest and thorough repairs is our top priority. It's wonderful to know you've always felt confident in our work! Thank you for continuing to choose our team, including for the recent check engine light diagnosis and vehicle maintenance services. We truly appreciate your recommendations and look forward to serving your family in the years to come!

- Graham Auto Repair
5

I went to Graham Auto Repair for the first time this morning and was very impressed! Chrisitan helped advise me with my oil change and took the time to go over everything regarding my vehicle in detail with pictures to show me everything they found. He was very polite, kind, patient and professional. On top of everything I got in my car and found a festive fall goodie bag as customer appreciation, small things go a long way. I felt valued as a customer and felt good about the service I received. Keep it up, Graham Auto!

5

Recently, I had my front axle U-joints replaced. The service writer was very friendly and made me feel valued as a customer. The customer waiting area was clean and comfortable. The estimate that was given was accurate, which is a very trusting knowing they didn't try to slide extras in on me. The big bonus was my truck inside, it hasn't been this clean for some time now!! Thanks, Graham Auto. Not only will I be returning as needed, but I will also recommend your business to others. Update: they actually called about a week after the repair to make sure everything was good and insure I was still satisfied with the repair! Great customer care!!

Thank you so much, Kevin! Your review absolutely made our day! We're thrilled to hear that you had such a positive experience with us. We're especially happy to know that the follow-up call added to your peace of mind. Our goal is to make sure you know you are valued, through our customer service and the care we provide for your vehicle, every time you visit. It’s wonderful to see that reflected in your experience. We’re grateful for your trust and kind words. It means the world to us that you’ll be recommending us to others! We look forward to serving you again whenever you need us. Thank you Kevin!

- Graham Auto Repair
5

I say the second time I'm went there was so nice very plight told me what to expect and where to the 2 days later they did my catalytic converter very quick going on day 4 no check engine light on my car runs like a champ that guys I definitely be going back in the future

Thank you so much, Benji, for giving us another opportunity to serve you! We’re so glad to hear that your second visit was a positive experience and that your car is running like a champ after the catalytic converter replacement. Your feedback means a lot to our team, and we're grateful for the chance to make things right. We truly appreciate your trust and look forward to helping you with any future vehicle needs!

- Graham Auto Repair - Yelm
5

Thank you, Saunia, for the 5-star review! We’re thrilled to hear that you had a positive experience with us during your visit to replace your spark plugs. We truly appreciate your trust in our team and look forward to serving you again in the future!

- Graham Auto Repair
5

I recently purchased a side by side UTV, I needed it inspected so I could make it street legal. Even though Graham Auto had never done a inspection on a UTV had no problem helping me out. Thanks guys your awesome

Thank you, Michael, for the awesome review! We're thrilled that we could assist you with your UTV inspection. It's always exciting to help our customers with unique requests, and we're glad we could support you in getting it street legal. Your kind words mean a lot to our team. We appreciate your trust and hope we will have the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
5

Very impressed. Employees were very personable.

Thank you, Wanda, for your wonderful review! We're so glad to hear that you were impressed with our service and found our team personable. It was a pleasure completing the oil change, coolant service, and diagnostic services on your vehicle. We appreciate your trust and look forward to the opportunity of serving you again in the future!

- Graham Auto Repair
5

Service was very good and on time they gave me a list of options of other things that should be considered and I accepted the ones I think I needed and I was happy with the results I would recommend their service to anyone

Thank you, Gary & Wendy, for your thoughtful review and for recommending our services to others! We're thrilled to hear that you were happy with the results and found our free digital vehicle inspection helpful. It's great to know that it gave you the information needed to decide which services were most important for your vehicle. We're glad to have earned your trust, and we look forward to continuing to serve you in the future!

- Graham Auto Repair
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