Graham Auto Repair

We Love to Hear From Our Customers!

5

Did great work and didn’t have it for a Ridiculous amount of time. They even took Initiative to put in my reverse light and called me to inform me what else was need after the Initial problem and was able to take me and pick me up from home. Great job !!!!

Thank you for taking the time to leave us this review Patrick! Addressing your concerns about your vehicle's overheating and fluid leak was our top priority. We're glad we could promptly diagnose and resolve these concerns for you. We appreciate your kind words about our work and efficiency. It's fantastic to know that our team took the initiative to go the extra mile and that we kept you informed throughout the process. Providing transportation assistance to and from your home is just one of the ways we strive to make your experience with us as convenient as possible. Thank you for choosing us, and we look forward to serving you again in the future!

- Graham Auto Repair
5

Took my car here after a bad experience with an unnamed Hyundai Dealership. My brake booster failed and the car was returned to me without even a mention of it. Meaning my brakes essentially didn't work. I called Graham Auto immediately the next day and had the car in, getting Diagnosed and worked on the same day. Got the diagnosis, an exact breakdown of the Estimate, and an estimated time of completion. They do good, decently priced, fast work. Their service advisors are always trying to ensure you know what's happening and you feel comfortable.

Thank you, Ryan, for trusting us with your Hyundai, and for giving us the opportunity to address your concerns. We're glad we could complete the diagnostics and repair services within the quick time frame that you needed. We are grateful to hear that our communication was positive and that our Advisors could make you feel comfortable through the process. We appreciate your kind words and the trust you've placed in our team. We look forward to the opportunity to serve you again in the future. Thanks Ryan!

- Graham Auto Repair - Yelm
5

Graham Auto Repair was wonderful. My car broke down close to their shop on a weekend. I just dropped off my car and they were very quick to respond back to me on Monday morning and had my car back running by Tuesday. I am very appreciative.

Thank you for choosing Graham Auto Repair, Jennifer, and for taking the time to share your experience with us. We're delighted to hear that we could assist you promptly and get your Scion back on the road swiftly after your unfortunate breakdown. Our team worked diligently to diagnose and address the drivability concerns with your vehicle. Including performing a thorough charging system diagnosis and oil service. We appreciate your detailed description of the incident, which helped us understand your concerns better. Should you experience any further issues or have any questions, please don't hesitate to reach out to us. We're here to ensure your vehicle's reliability and your satisfaction. Thank you for your trust in our Team Jennifer!

- Graham Auto Repair
5

These people are honest and have the best customer service around. A great neighborhood shop! You won't regret leaving your car in their hands.

Thank you for your continued trust in Graham Auto Repair, Vera. We're glad to have you as a valued customer over the past two years. Our ASE Master Technician Greg worked diligently to address your concerns regarding the check engine light and performed the necessary services. We're committed to providing honest and reliable service, and we appreciate your kind words about our team. Thank you for sharing that we have the best customer service around! Should you have any further questions or concerns about your vehicle, please don't hesitate to reach out to us. Thank you, Vera!

- Graham Auto Repair
4

I did not like (after being reminded of my 1:00 pm appointment) that when I got there by 1:00 pm that the place was locked up, with nobody around until several minutes after 1:00 pm.

Thank you for taking the time to share your feedback, Ulrike. We apologize for any inconvenience caused by our team lunch meeting running a few minutes longer than expected. Your patience and understanding are greatly appreciated, especially considering your continued trust in our team over the years. We're committed to enhancing our services and hope to better serve you in the future. Should you have any further concerns or feedback, please feel free to reach out to us directly. Thank you, Ulrike!

- Graham Auto Repair
5

Very personable, professional service…..much appreciated!

Thank you, Daniele, for choosing our team to complete your Toyota's maintenance services. We're glad to hear that you had a positive experience at Graham Auto Repair in Yelm. We appreciate getting to hear that we are personable and professional. We are grateful for your kind words. Thank you for continuing to trust us with your vehicles. We look forward to serving you again in the future!

- Graham Auto Repair - Yelm
5

This establishment is the absolute best place that I’ve taken my vehicle too. All of the employees were very professional and friendly. The amount of work that was done seemed so effortless. My vehicle, as well as myself are very grateful for the opportunity to have visited. I highly recommend this particular shop to anyone that is in the area. Absolutely amazing!!!!!

Thank you, Anthony, for choosing us to replace the headlights and starter motor on your vehicle. We're thrilled to hear that your first experience with us was so positive! Our team strives to provide professional and friendly service, and we're glad that effort didn't go unnoticed. We appreciate your kind words and recommendation. If you ever need assistance with your vehicle again, please don't hesitate to reach out. We look forward to serving you in the future!

- Graham Auto Repair - Yelm
5

I can't say enough good things about Grahan Auto Repair. They saved me thousands of dollars and provide excellent service.

Thank you, Jacob, for choosing Graham Auto Repair for your Toyota Camry's needs. We're honored to have had the opportunity to assist you. We're thrilled to hear that we could provide you with the excellent service you deserve and help you save on repairs. Our technician Patrick ensured your vehicle received the thorough diagnosis and necessary services. Including addressing the starting system issue and performing various maintenance tasks. We're committed to delivering quality work and value your trust in us. Thank you for your kind words! We look forward to serving you again in the future!

- Graham Auto Repair
5

Definitely recommend this auto shop. They saved me thousands of dollars 💸

Thank you, Jacob, for recommending Graham Auto Repair! We're thrilled to hear about your positive experience. We're grateful we could assist you and save you money in the process! If you ever need automotive services in the future, don't hesitate to reach out. We're here to help!

- Graham Auto Repair - Yelm
5

Great customer service

Thank you, Hunter, for your feedback! We're glad to hear you appreciated our commitment to excellent customer service. We strive to provide the best possible experience for all of our customers. If you ever need further assistance with your Ram or have any concerns, please don't hesitate to reach out. Thanks Hunter!

- Graham Auto Repair - Yelm