Reviews - Page 8 - Graham Auto Repair

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Diana Holidy

7/6/2023

Was lied to about finding parts for my vehicle. Had my vehicle for 4 weeks and did very little. If they didn't want to work on it they should've just said so. I would've just brought it back home

Thank you for leaving us your feedback Diana. We do apologize that our communication did not meet your expectations. It was our desire to complete the work on your vehicle; unfortunately we were told that the parts were unavailable. If you would like to discuss this with us further please give our Store Manager a call at 360-245-0388. You can also reply to our email. We would like the opportunity to talk with you to learn more about how we can provide improved services. Thank you.

- Graham Auto Repair - Yelm

CHSNW

6/29/2023

We started using Graham Auto Repair shortly after the Yelm location opened for our service truck after having a lot of poor experiences at the dealership, Graham Auto Repair has consistently completed the work requested in a very timely manner, with past shops our truck has been down for up to a month, I believe the longest Graham Auto Repair has had our truck for a single job was three days. The work has been completed correctly, and their inspections have revealed work that was needed before we noticed it was needed.

Thank you for taking the time to write this review and provide your feedback. We appreciate the trust that you have chosen to put in our team with your vehicles. We know how important it is to keep your vehicles running smoothly! We are thankful for our partnership and the opportunity to serve you and your team! It is a pleasure to work with you.

- Graham Auto Repair - Yelm

Terry Bacon

6/20/2023

Tr uck in for service check will be back in on 7/5/23 for service

Thank you for continuing to trust us with your Dodge Ram throughout the years Terry! We appreciate so much that you continue to choose our team to service your vehicle. Thank you for taking the time to leave us a review. We look forward to serving you again in the future!

- Graham Auto Repair

Dallas Brust

6/20/2023

Thank you for taking the time to leave us a review Dallas! We appreciate that you chose to trust our team with the check engine light diagnostic services for your Jeep. We are thankful for the opportunity to continue serving you.

- Graham Auto Repair

Landis &Associates

6/15/2023

Went in to get a quote for service on my 2008 Toyota RAV4. Decent prices and less expensive than the dealership prices. Friendly and informative. Will be scheduling my vehicle maintenance with them. They offer transportation in case I am unable to wait for the service to be completed on my car.

Thank you for leaving us your feedback! We are thankful for the the opportunity to partner with you to ensure your Toyota RAV4 stays safely on the road. We look forward to serving you, for your future vehicle maintenance needs in Yelm, WA!

- Graham Auto Repair - Yelm

Anonymous

6/13/2023

Graham Auto Repair in Yelm was wonderful to work with. They were friendly, trustworthy, knowledgeable and fairly priced. They were willing to go the extra mile to make sure the car was repaired in a timely fashion. I have a new repair shop I can bring my vehicles to now. Great job Graham Auto Repair!!

Thank you so much for taking the time to leave us your feedback! We appreciate that you chose to trust our team with the recent oil service for your Jeep. As well as the battery test & replacement. We are so grateful to hear that we get the opportunity to be your repair shop from now on! We look forward to serving you again in the future when you need us. Thank you very much!

- Graham Auto Repair - Yelm

Doug Lyle

6/10/2023

Always friendly, always explain the work to be done, I have always had good results

Thank you for continuing to trust our team with your vehicles Doug! Including the recent diagnostic services that our Technician completed. We appreciate that you took the time to leave us a review. We are thankful to hear that our team has been communicating with you well, and that we have provided good results! Clear communication is very important to us. Thank you Doug!

- Graham Auto Repair - Yelm

Twyla Cunha

6/10/2023

They are wonderful .I will be going back .I'm telling family and friends.they are very nice polite very friendly there awesome .thank you.

Thank you very much Twyla! We appreciate your review, and for recommending us to your family and friends! We appreciate that you chose to trust our team to complete the oil services for your vehicles. We look forward to the opportunity to serve you again in the future. Thank you!

- Graham Auto Repair - Yelm

Steve Sills

6/9/2023

..........excellent service, both in determining automotive issues as well as great customer service. Very similar to major automotive dealerships but more personable and more efficient. Would highly recommend Graham Auto

Thank you for continuing to trust us with your vehicles Steve! Including the recent Oil Service and diagnostic service for your Subaru. We appreciate that you have taken the time to leave us a review, and for your recommendation. Thank you!

- Graham Auto Repair

Ryan Cruz

5/31/2023

excellent people facility and service.

Thank you for taking the time to leave us a review Ryan! We appreciate that you chose to trust our team with the recent oil service for your Ford. Thank you for sharing that our people, facility and service is excellent. That is always great to hear!

- Graham Auto Repair - Yelm

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