We Love to Hear From Our Customers!

5

Always professional and friendly. Clean waiting room. Affordable pricing.

Thank you for continuing to trust us with your Acrua, Sarah! Including the recent Oil Service. We are grateful for the opportunity to serve you. We appreciate that you took the time to leave us a review. Thank you Sarah!

- Graham Auto Repair - Yelm
5

The staff was amazing and reassuring. The best repair shop for my foreign vehicles. Mechanics on staff know their stuff! Comfortable waiting area, very clean. I even got my car cleaned with a gift!

Thank you Mike for trusting us with your Mercedes-Benz and BMW. We are thankful that we had the opportunity to serve you, and that you continue to return to us for services. We look forward to working with you again in the future. Thank you Mike and Tina!

- Graham Auto Repair - Yelm
3

I was happy . Thanks for storing it inside. But I didn’t figure it was going cost me 800 bucks for a key and 2 hrs of labor

Thank you for taking the time to leave us your feedback. We apologize that we were unable to exceed your expectations. If you would like to discuss these concerns with us further please give us a call at 360-245-0388. Our Team is always looking for ways to learn how to serve our customers and our community even better.

- Graham Auto Repair - Yelm
5

First time customer, pleasantly surprised by the customer service and thorough inspection given to my Silverado's needed repairs. I'm satisfied with the work performed and will soon be returning to complete noted items mentioned on inspection. I recommend getting vehicle service work & repair at Graham auto.

Thank you for choosing to trust our team with your recent power steering concerns! We appreciate that you took the time to send us your feedback and write us a review. We look forward to the opportunity to serve you in the future!

- Graham Auto Repair
5

These guys did a great job! I got my PCM, a sensor, struts & alignment fixed, and they did such a great job! I am happy with everything! :) I recommend and will definitely be back if any issues occur!

Thank you so much for choosing to put your trust in our team, Katelyn! We are thankful that we had the opportunity to take care of your check engine light concerns, as well as the other services & repairs you chose for us to perform. We appreciate your recommendation, and look forward to the opportunity to serve you again in the future!

- Graham Auto Repair
5

Fast turn around, prices seem reasonable was pleased with the service.

Thank you for trusting us with the recent maintenance services on your Mazda. We appreciate that you took the time to leave us a review. Thank you Logan!

- Graham Auto Repair
5

Left my car here while heading out on vacation, they were able to accommodate my contact needs as I was leaving the country. They had the car looked at and fixed up fast and kept my car until I was able to pick it up a week later. Pleased with the service!

Thank you for trusting us with the recent maintenance services on your Mazda. We appreciate that you took the time to leave us a review. Thank you Logan!

- Graham Auto Repair
2

I had my car towed to Graham Auto Repair on a Sunday. I was called in the morning to tell me that for $186 they diagnosed a bad battery. Then I was charged $67 labor and $137 for a new battery. Bottom line is that i pad $465 for a new battery that would have cost me $150 at Auto Zone. Very doubtful that I will use them again.

Thank you for taking the time to share your feedback Pam. Our Technician took the time to perform multiple tests regarding your concerns. It is our goal to provide you with comprehensive diagnostics and repairs. We want to be certain that there is nothing additional contributing to your concern, such as your alternator. We are always seeking ways to improve our communication and to serve you better. Our Store Manager Bryce would appreciate the opportunity to discuss your feedback in more detail. You can return his call at 253-847-2221. Thank you Pam!

- Graham Auto Repair
1.5

I took my 70 challenger in for an oil change and wanted some feed back on why it was pulling to the right. I got charged $370 for an oil change and a diagnosis that was sketchy at best. They said they would look at what is the best oil to use. They put in an oil that didn't have zinc and it caused more of a leak than it initially had. I own about 10 high end classic vehicles. Was looking for a good mechanic since we just moved to the area. I'm going to pass on these guys. The diagnosis was essentially what I told them before hand and shouldn't have cost $280 to basically tell me what i already knew.. I'll keep looking.

Thank you for sharing your feedback with us regarding your recent services Donald. Prior to completing the oil service & brake inspection that you requested, our Technician performed a free digital vehicle inspection of your Dodge Challenger. We shared multiple photos and descriptions of the leaks that were discovered, among other concerns that were discussed with you in advance. Unfortunately, without performing diagnostics and repairs on the leaks, they will continue. Clean oil will have an easier time passing through the system, which can cause the leak to worsen. We are always seeking ways to improve our communication and to serve you better. Our Store Manager Allen would appreciate the opportunity to discuss your feedback in more detail. You can return his call at 360-245-0388, or reply to our email. We wish you the best either way. Thank you Donald!

- Graham Auto Repair - Yelm
5

Great service and fixed my in timely manner.

Thank you Ashley for trusting our team with the diagnostic concerns on your vehicle. We appreciate that you took the time to leave us a review. Thank you Ashley!

- Graham Auto Repair - Yelm