We Love to Hear From Our Customers!

1

They charged over $2000 for plugs, wires and one coil pack on a 06 Chevy Silverado. That didn't even fix the problem on the truck. They wanted another $4000+ to try and fix what the truck was taken in for originally.

5

Nice people reasonable prices excellent work on the my car

Thank you for your kind words! We're delighted to hear that you had a positive experience with us at Graham Auto Repair. We are dedicated to providing excellent service at reasonable prices, and we're glad to know that our efforts have made a difference for you. If you ever need assistance with your car in the future, please don't hesitate to contact us. We appreciate your trust in our Team!

- Graham Auto Repair
5

They did a good job discovering the problem with our F150 truck. We were grateful for their patience and thorough process.

Thank you for taking the time to share your positive experience with us Monica! We greatly appreciate your kind words and are thrilled to hear that you were satisfied with our services for your F-150 Truck. At Graham Auto Repair we strive to provide exceptional service, and it's always rewarding to know that our dedication to has made a difference for you. Your feedback is valuable to us! If you have further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future!

- Graham Auto Repair
5

Very friendly and professional

Thank you for taking the time to share your experience with us Angelo! We're pleased to hear that you found our Team very friendly and professional. We appreciate that you chose to trust us with the suspension services for your Ford Ranger. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your trust in our team!

- Graham Auto Repair - Yelm
5

We truly appreciate your continued trust in our Team at Graham Auto Repair, since our opening in Yelm, in June 2022. Thank you for being one of our first customers Brad! And thank you for continuing to choose us for your automotive needs. We're thankful for the opportunity to assist you with your recent vehicle services; including the suspension work, brake repairs, tire installation, and alignment. Your continued support and loyalty mean a great deal to us. Thank you once again for taking the time to leave us your review. And for being a valued member of the Graham Auto Repair family in our Yelm community!

- Graham Auto Repair - Yelm
3

I Got a diagnosed there and two other different places , the other two did come up with the same results but at this place wanted me to replace it rather than fix the problem, found the paper and plastic still in my vehicle and they cranked the stereo volume all the way up.

Thank you for bringing your concerns to our attention. We take customer feedback seriously and apologize for any inconvenience you may have experienced during your recent visit with us. We would like the opportunity to investigate this matter further to understand your experience fully. Unfortunately we couldn't find any records of your visit using the name that was provided in your review. If you can please contact us to share more information we will be grateful. You can call and talk with our Manager Bryce at 253-847-2221. You can also share more details using the Contact Form on our website at www.GrahamAutoRepair.com. Thank you! We look forward to the opportunity to improve our services.

- Graham Auto Repair
5

Thank you Anna for putting your trust in our Team! We appreciate that you took the time to leave us a review. Thank you!

- Graham Auto Repair
5

You always do a fantastic job on not only the oil change but the repair and maintenance 😀 on my 2 trucks! I highly recommend you and won't go anywhere else!!!

Thank you so much for taking the time to leave us a revie Jean! We appreciate your continued loyalty to our team at Graham Auto Repair. We are thankful to serve you for all of your automotive needs. You are awesome Jean, we appreciate you!

- Graham Auto Repair
5

Thank you for taking the time to leave us a review William! We are thankful for the opportunity to serve you.

- Graham Auto Repair
5

I replaced rear main seal, 2008 Silverado 4-wheel drive because shops wanted $2500, I’m retired and on a fixed income. After reinstalling the transfer case I shared with a parts tech that trans fluid came out when removing transfer case from transmission. He said it should be dry, replace the transmission output shaft seal. My wife was against me doing this job saying call Graham Auto. Oct. 2, I called and talked with Rob explaining the scenario. Rob provided an estimate of $223.32/$265.15 with tax and other charges. Rob got vehicle info using the vehicle license plate#. We also talked about the trans neutral safety switch as I could not get it plugged in. I made appointment for Oct. 11 for replacement of the trans output shaft seal. Oct. 3, I met with Rob providing a printed picture of the trans output shaft and verified that fluid should not have come out during transfer case removal. Rob provided confirmation. Oct 11, arrived for appointment. Provided Rob with printed picture again, asked about cost to also replace transfer case seal. Rob asked about the neutral safety switch, I was impressed by notes kept. Rob took the provided picture and talked with the mechanic. Upon return Rob handed me a printed estimate of $846.02 to replace the trans output shaft seal. My jaw hit the ground! I expressed my surprise recapping our previous discussions and pictures provided. Rob mentioned something about now having the vehicle like this provided him with information that he didn’t already have. I did not understand this comment. Rob asked if I wanted the job dismissing my response saying “what it is, is what it is.” “I told him no, I can’t afford that!” He again dismissed my frustrated response. He told me to “have a nice day.” I regret telling him to “___ off,” that is not something that I would normally do. I understand that people can make mistakes. I would expect that a business making that big of mistake would offer a customer discount. I will not go to Graham Auto again, and will share this experience with my friends.