Reviews - Page 2 - Graham Auto Repair

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Don C

2/25/2023

I had to replace my power steering pump, get oil changed and rotate tires on my 2004 Honda Accord. They just opened in Yelm so I haven't had a change to use them yet. The interaction with the crew and the job was great. Special thanks to Allen for going through with me on this. When the car was ready for pick up he went through everything that was done. They have a great system for doing the final release with explanations and pictures for areas that might need future work. Great job!

Thank you so much for your review Don! Our Yelm Team is thankful for the opportunity to serve you. We appreciate that you chose to put your trust in us for the recent services on your Honda. We are glad to hear that you found our digital vehicle inspections with photos to be helpful. We hope that we will get the opportunity to serve you again in the future. Thanks Don!

- Graham Auto Repair - Yelm

Naomi Lolfin

2/22/2023

I don’t believe i’ve been to a mechanic that has made me more comfortable. Christian at the front counter was very helpful, kind, and was very welcoming. Shane was the gentleman who did the work on my car and he did such an incredible job and was very informative, funny, and was very patient with all of the work that needed to be done. I drove off with what felt like a new car. Even to the next day I received a very warming call from Jessica to thank me for my business and time spent at Grahams Auto. 10/10 experience. The staff at this shop is over the top incredible and I believe this is the only shop I will be going to for a long time.

Thank you so much for your detailed review about your recent experience with us, Naomi. We appreciate that you chose to put your trust in our Yelm team for your Brake Pads & Rotors, as well as your Oil Service. We are grateful for the opportunity to serve you! We look forward to partnering with you to keep your vehicle safely on the road. Thank you again Naomi!

- Graham Auto Repair - Yelm

Ryan Clark

2/22/2023

Quick turnaround and positive customer service. Price is affordable as well. I would recommend this place to anyone dealing with vehicle maintenance or service.

Ryan, we are grateful for your recommendation! Thank you for putting your trust in our Team for your recent diagnostic service. We appreciate that you took the time to write us a review, Ryan.

- Graham Auto Repair - Yelm

Vin

2/17/2023

No problem getting a timely appointment, prices are reasonable, work was done well, and staff is friendly.

Thank you for your review Vin! We are thankful that you chose our Team in Yelm, WA for your recent auto repair needs.

- Graham Auto Repair - Yelm

Cindie Bohall

2/17/2023

Great place, very professional and more affordable than the dealers service center.

Thank you Cindie, our team is grateful for the opportunity to serve you. Thank you for choosing Graham Auto Repair to complete your recent oil change service and tire leak repair. We appreciate getting to hear that our team was professional. Thank you for taking the time to write us a review.

- Graham Auto Repair

Jerald “Jerry” Blue

2/3/2023

Thank you Jerry for leaving us a review. We appreciate that you chose to put your trust in our team to diagnose your recent electrical concerns. We would love the opportunity to talk with you to discuss your review in more detail. Our team is always seeking ways to learn and improve. Please call and ask for Allen, the Yelm Store Manager, if you are interested in talking with us. Thank you! 360-245-0388

- Graham Auto Repair - Yelm

Cindy

2/1/2023

Graham's auto in yelm my daughter took her car there and they did a great job on her car so I took my car and pickup there they did a great job and they are very friendly and I would recommend Graham auto to any of my friends or family thank you for such a great job

Thank you so much Cindy! We appreciate that you chose to trust our team to diagnose the check engine light concern on your car. And also your heater and fan belt concerns on your pickup. We are so happy to hear that you would recommend Graham Auto Repair to your friends and family! Thank you for letting us serve you.

- Graham Auto Repair - Yelm

David Hergert

1/31/2023

I was driving my truck to the store and it went into complete failure, upon inspection I found a mouse had tore up my air filter and made a nest. I decided to call Graham auto and see what they could do. They tore it down and cleaned out the nest and got my truck running better than ever. I was so surprised when they told me what they had to do and how much it was going to cost. It was so much less expensive than I anticipated and they didn’t even try to upsell me on other things to fix. They are honest and prompt and professional. They have a new life long customer. Thank you to your people. We needed a place like this in town.!!!

Thank you for your review David! We are grateful to know that we have earned your trust as a life long customer. Our team appreciates all of your kind words. Thank you for choosing to bring your vehicle to Graham Auto Repair when it stalled out. And for allowing our team to replace the Air Filter and take care of your concerns. We look forward to serving you in the future when you need vehicle repairs!

- Graham Auto Repair - Yelm

Preston McNabb

1/31/2023

Replace cat number 2

Thank you for leaving us a review Preston. We are thankful that you choose to trust our team in Yelm, WA to replace the Catalytic Converter on your vehicle.

- Graham Auto Repair - Yelm

Rebekah Jordan

1/28/2023

I called last week a couple times and left a message. Still waiting for a turn call; same situation with my mom. She has called no answer no calls returned. The building looks good; much better than the red monstrosity before. They must still be in the process of hiring staff for the front reception. I gave 5 stars because I want them to see this message and fix the issue so I can use them and leave a real review for the business.

Thank you for this information Rebekah. We apologize that we have missed multiple calls from both you and your mom. Our Team will be checking our voicemail system on Monday to ensure there isn't an issue with it. Thank you for giving us the opportunity to serve you better! We also have a website msg system that you can use during our business hours. It is a little blue bubble at the bottom right of our website www.GrahamAutoRepair.com. We also have a contact form, in case neither of those options work. We hope that we will get the opportunity to talk with you soon! 360-245-0388

- Graham Auto Repair - Yelm

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