Graham Auto Repair

Hello! Thank you so much for your 5-star review! We're delighted to know that you had a positive experience with us. Your support means a lot, and we're here to help with any of your future vehicle needs. Thanks again for choosing Graham Auto Repair in Graham, WA!

Anthony, Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or frustration you experienced. We take your concerns seriously and are taking a deeper dive into the situation to better understand what happened. If you'd like to discuss this further, please feel free to reach out to us directly by calling 253-847-2221. We're here to help and would like the opportunity to address any concerns you have. Thank you Anthony.

Hi Christopher! Thank you so much for your fantastic review. We're thrilled to hear that you were more than impressed with your experience at Graham Auto Repair! Our team puts high priority on providing phenomenal customer service, and it's wonderful to know that our knowledgeable staff and facility made you feel comfortable leaving your vehicle with us. Attention to detail is key to ensuring the job is done right, and we’re glad that this gave you the confidence you needed. We look forward to continuing to service all of your vehicles in the future. Thank you for choosing our team Chris!

Hi Sharice! Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with both of your kids' vehicles. It’s great to know that you appreciate our digital self-service options and the videos we provide during vehicle inspections and repairs. We believe in transparency, and keeping our customers informed with photos and videos is part of how we accomplish this. We're thrilled to have earned your trust and loyalty! We look forward to being here for you and your family for years to come. Welcome to the Graham area, and thank you for choosing us as your go-to shop!

Thank you for trusting us with both your BMW X5 and your Ford Transit 250. We're thrilled to hear that you had a great experience with our customer service and communication. It was our pleasure to perform the diagnostics and repairs for both of your vehicles. Your recommendation means a lot to us! We're grateful to have you as our customer, Javier. If you ever need anything in the future, please don't hesitate to reach out!

Thank you so much, Libby, for your wonderful review! We're thrilled that we could assist you with the new vehicle, pre-purchase inspection on such short notice. Our team, including your Service Advisor Nick, is dedicated to providing exceptional customer service. We're glad to hear that it made a difference in your experience! It was our pleasure to help ensure you make a confident decision for your used car purchase. Thank you for choosing Graham Auto Repair!

Hi Rick, thank you for your feedback. We're glad to hear that you found our service to be good, and we thank you for sharing your concerns about the cost. We acknowledge that we are not the least expensive option. However, we strive to offer a premium experience to all of our customers. Both of our facilities are equipped with cutting-edge technology and staffed by a team of highly trained technicians who are committed to delivering top-notch service. We also use high-quality parts, which enable us to provide our customers with a lifetime warranty on most parts and labor. We also offer thoughtful amenities, including our rewards program where you can earn reward certificates towards future visits. While we do believe in providing everyone with only the highest quality, we truly appreciate your perspective. Your feedback helps us continue to improve. We hope you will consider joining our rewards program, and that you will continue to trust our team with your vehicles. If you have any questions or would like to discuss your concerns further, please feel free to reach out. We appreciate your business and hope to serve you again in the future.

Hi Robert, thank you so much for your 5-star review! We’re glad to hear that we provided you with good the service at your recent visit. Thank you for choosing our team in Yelm for your transmission and differential services! We are dedicated to providing you with top-notch service every time, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help. Thanks again for choosing Graham Auto Repair!

Hi Vicky! Thank you so much for your wonderful review! We're thrilled to hear that your car now drives like a dream. It means the world to us that you trusted our team with advanced diagnostic and repair services. We're grateful for your confidence in our team. Thank you for choosing our technician to replace the engine block in your vehicle. It's fantastic to hear that you had such a positive experience with us that you're willing to recommend us to all your friends. Your trust and kind words are incredibly uplifting for our entire team! Thank you for your support and for choosing Graham Auto Repair. We look forward to serving you and your friends in the future Vicky!

Thank you so much for your wonderful review! We're thrilled to hear that we could contribute towards a positive experience, even in the stressful situation of having your vehicle break down. Race and Allen are indeed invaluable members of our team. We're glad they could provide you with excellent service and constant communication throughout the process! We're pleased that we could work with your warranty company to get your F150 repaired. We appreciate your trust in us with your family's vehicles. Knowing that we have gained your trust is a blessing for us all to hear. Your kind words and loyalty mean a lot to us! Thank you once again for choosing Graham Auto Repair!