Graham Auto Repair

We Love to Hear From Our Customers!

5

5

Never been disappointed with their work. Sure there may be cheaper mechanics, but I value quality of the work.

5

Customer service was nice and friendly, they informed me of the results of the diagnosis on my vehicle and what is recommended and the cost associated with the replacement.

We appreciate your feedback and your kind words, Chris! We're pleased that you found our team's customer service to be nice and friendly. It's great to know that our detailed diagnosis and recommendations met your expectations. We were happy to assist with your steering concerns and complete the necessary repairs and maintenance services. Thank you for choosing Graham Auto Repair in Yelm. We look forward to the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
5

Reliable and friendly

Thank you, Joseph, for your 5-star review! We're glad to hear that you found our service reliable and friendly. It was our pleasure to complete the front-end alignment on your vehicle. We appreciate your trust in Graham Auto Repair in Yelm and look forward to the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
4

Troy came out to inspect my car today, and since they were too busy to make a diagnosis suggested I take it to another shop. He then let me stay in their air conditioned waiting room while I waited for my tow truck Big shout out to him for his help and extra care for my comfort!!

Thank you, Stephen, for your kind words and understanding. We’re glad to hear that Troy could assist you and provide you with a comfortable place to wait. We appreciate your patience and understanding. We hope your car is diagnosed and repaired as quickly as you need! If you need any further assistance in the future, please don't hesitate to reach out. Thank you again, Stephen!

- Graham Auto Repair
5

Customer service is awesome! My 2000 Ford Ranger had some issues that got resolved here. Very friendly shop Welcoming atmosphere Good communication The keep you informed on what is happening throughout the vehicle repair. They provide rides to your home in the area. They also picked me up when my vehicle was ready. The shop is in a convenient location. I paid for an inpection so that I am aware of any flagged issues. Good experience! Resse, Nick n the manager are awesome!

Thank you, Cindy, for your wonderful review! We’re delighted to hear about your positive experience at our Yelm location. Our team commits to providing you with excellent customer service at every visit! So we are glad that our communication, friendliness, and shuttle services were helpful. We appreciate your feedback on our vehicle inspections. We do include a free vehicle health inspection with our services. However, our detailed diagnostics and brake inspections dive deeper into specific vehicle concerns. We’re pleased we could resolve the concerns you had with your 2000 Ford Ranger. We are happy to keep our customers informed throughout the diagnostic process! Your trust and kind words mean a lot to us. Thank you Cindy!

- Graham Auto Repair - Yelm
5

They were quick knowledgeable and friendly. We will use them again in the future. Great job guys.

Thank you, Senja, for your 5-star review! We’re thrilled to hear that you found our team quick, knowledgeable, and friendly during your recent maintenance and A/C services. We appreciate your trust in our auto repair team in Yelm, WA. We look forward to serving you again in the future! Your continued support means a lot to us. Thank you Senja!

- Graham Auto Repair - Yelm
5

Graham automotive is fantastic in all ways. Customer Service is excellent. both Alan and Race go out of their way to make sure EVERYTHING is correct. The mechanic’s go out of their ways to make sure your car is fixed and run well..Our family took a chance to use Graham when they had just opened because we wanted to support local and NOT have to go into Tacoma for auto repair..We are very happy with your service and will continue to utilize their services!!!

Thank you for your fantastic review, Deckie! We are thrilled to hear that you are happy with our customer service and the work of our technicians. Our team strives to ensure our customers have a positive experience; and it’s wonderful to know our efforts are appreciated. We’re grateful that you chose to trust us with your vehicles, including the recent visit for your oil change service. We are so thankful to be your choice for vehicle maintenance and repairs, within our local community. Thank you for your continued loyalty throughout the past two years. We look forward to serving you and your family again in the future!

- Graham Auto Repair - Yelm
1

Wont be returning.

Thank you for your feedback Kali. We are sorry to hear that your experience was not satisfactory. Please know that our team will be looking into the details of your visit. If you would like to discuss this further, please reach out to us directly at 253-847-2221 or through our website. Your feedback is important to us. We hope we will get the opportunity to address your concerns.

- Graham Auto Repair
5

Great job. Very nice people. They were very good to explain what they did and what will be needed later on. Patti Tilford

Thank you Patti! We appreciate your 5 star review, along with your feedback. We're delighted to hear that our team provided you with a great experience during your visit! It's wonderful to know that you appreciated the explanations that we shared regarding the work completed, and the work that may be needed down the road. We appreciate that you chose to trust us with your oil change service Patti! We look forward to the opportunity to serve you again!

- Graham Auto Repair