Graham Auto Repair

We Love to Hear From Our Customers!

5

Great place! Loved the pictures from the inspection. The staff was awesome, and this will be the new place I get work done on my car when I need it.

Hi Janet, we appreciate you taking the time to share your experience and leave us a review! Thank you for choosing our team to complete the full synthetic oil change service on your vehicle. We’re thrilled to hear that you loved the photos from your complimentary vehicle inspection and that you found our staff to be awesome. We’re glad to be your new go-to place for your car's needs!! At Graham Auto Repair, our free vehicle health inspection is designed to provide you with a comprehensive overview of your vehicle’s condition. We believe in transparency, so we include photos and detailed explanations to help you make informed decisions. Our goal is to ensure your car remains safe and reliable, and we will never recommend unnecessary repairs. We prioritize any concerns we find, allowing you to address them in the timing that’s best for you and your budget. Thank you for trusting us with your car, Janet! We look forward to serving you again in the future.

- Graham Auto Repair
5

Hello! Thank you so much for your 5-star review! We're delighted to know that you had a positive experience with us. Your support means a lot, and we're here to help with any of your future vehicle needs. Thanks again for choosing Graham Auto Repair in Graham, WA!

- Graham Auto Repair
5

More than impressed! Phenomenal customer service, super knowledgeable staff, and the nicest facilities I have ever seen for an auto service shop. This is a business that gets it by paying special attention to every detail. This all made me feel really comfortable dropping my vehicle off b/c I knew they would do the job right, which is so important. Great job and I look forward to servicing all of my vehicles with Graham Auto Repair!

Hi Christopher! Thank you so much for your fantastic review. We're thrilled to hear that you were more than impressed with your experience at Graham Auto Repair! Our team puts high priority on providing phenomenal customer service, and it's wonderful to know that our knowledgeable staff and facility made you feel comfortable leaving your vehicle with us. Attention to detail is key to ensuring the job is done right, and we’re glad that this gave you the confidence you needed. We look forward to continuing to service all of your vehicles in the future. Thank you for choosing our team Chris!

- Graham Auto Repair
5

I moved to the Graham area last year, so far I’ve brought both of my kids cars in this shop has been amazing! So helpful, quick and I absolutely love the digital self-service options. I was surprised to see that they even take videos of repairs that they’re working on, I absolutely love this team we are lifelong customers!!

Hi Sharice! Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with both of your kids' vehicles. It’s great to know that you appreciate our digital self-service options and the videos we provide during vehicle inspections and repairs. We believe in transparency, and keeping our customers informed with photos and videos is part of how we accomplish this. We're thrilled to have earned your trust and loyalty! We look forward to being here for you and your family for years to come. Welcome to the Graham area, and thank you for choosing us as your go-to shop!

- Graham Auto Repair
5

Great customer service, good communication i highly recommend this shop they fix my bmw x5 and my work van ford transit 250..

Thank you for trusting us with both your BMW X5 and your Ford Transit 250. We're thrilled to hear that you had a great experience with our customer service and communication. It was our pleasure to perform the diagnostics and repairs for both of your vehicles. Your recommendation means a lot to us! We're grateful to have you as our customer, Javier. If you ever need anything in the future, please don't hesitate to reach out!

- Graham Auto Repair
5

We came in from out of town to look at a used car and needed to have it looked over. With very little notice to the shop, we were able to get it in and checked out before buying it. We had the most amazing customer service all around, but especially from Nick. Well done. And thank you so much for your care for us.

Thank you so much, Libby, for your wonderful review! We're thrilled that we could assist you with the new vehicle, pre-purchase inspection on such short notice. Our team, including your Service Advisor Nick, is dedicated to providing exceptional customer service. We're glad to hear that it made a difference in your experience! It was our pleasure to help ensure you make a confident decision for your used car purchase. Thank you for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm
3

Good service but very pricey.

Hi Rick, thank you for your feedback. We're glad to hear that you found our service to be good, and we thank you for sharing your concerns about the cost. We acknowledge that we are not the least expensive option. However, we strive to offer a premium experience to all of our customers. Both of our facilities are equipped with cutting-edge technology and staffed by a team of highly trained technicians who are committed to delivering top-notch service. We also use high-quality parts, which enable us to provide our customers with a lifetime warranty on most parts and labor. We also offer thoughtful amenities, including our rewards program where you can earn reward certificates towards future visits. While we do believe in providing everyone with only the highest quality, we truly appreciate your perspective. Your feedback helps us continue to improve. We hope you will consider joining our rewards program, and that you will continue to trust our team with your vehicles. If you have any questions or would like to discuss your concerns further, please feel free to reach out. We appreciate your business and hope to serve you again in the future.

- Graham Auto Repair - Yelm
5

Replace my transmission filter n fluid, differentials fluids. Good service

Hi Robert, thank you so much for your 5-star review! We’re glad to hear that we provided you with good the service at your recent visit. Thank you for choosing our team in Yelm for your transmission and differential services! We are dedicated to providing you with top-notch service every time, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help. Thanks again for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm
5

They were very helpful. My car drives like a dream. I will send all my friends there way

Hi Vicky! Thank you so much for your wonderful review! We're thrilled to hear that your car now drives like a dream. It means the world to us that you trusted our team with advanced diagnostic and repair services. We're grateful for your confidence in our team. Thank you for choosing our technician to replace the engine block in your vehicle. It's fantastic to hear that you had such a positive experience with us that you're willing to recommend us to all your friends. Your trust and kind words are incredibly uplifting for our entire team! Thank you for your support and for choosing Graham Auto Repair. We look forward to serving you and your friends in the future Vicky!

- Graham Auto Repair
5

I had my 2012 F150 fixed at Graham auto repair. They worked with my warranty company. Race and Alan are what made this whole experience of having your vehicle break down painless. From the ride home, to picking up my truck when it was fixed. They kept in constant contact letting me know what was going on to, come and pick your truck up. I will always trust Graham auto with my family’s vehicles. Thank you !

Thank you so much for your wonderful review! We're thrilled to hear that we could contribute towards a positive experience, even in the stressful situation of having your vehicle break down. Race and Allen are indeed invaluable members of our team. We're glad they could provide you with excellent service and constant communication throughout the process! We're pleased that we could work with your warranty company to get your F150 repaired. We appreciate your trust in us with your family's vehicles. Knowing that we have gained your trust is a blessing for us all to hear. Your kind words and loyalty mean a lot to us! Thank you once again for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm