Graham Auto Repair

Thank you, Paula, for your 5-star review! We're delighted to hear that you had a positive experience with us at Graham Auto Repair. It was our pleasure to assist with your HVAC concerns and ensure everything is working correctly. We're grateful for your trust in our team and look forward to serving you again in the future!

Thank you, Phil, for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your visit. At Graham Auto Repair our goal is to provide transparent and reliable service to all our customers. We regret any confusion regarding your appointment. When you arrived, we discovered that your vehicle was a motorhome, which our VIN system did not accurately identify. Unfortunately, our team is not equipped to perform diagnostics on motorhomes due to the specific technical requirements. We can only offer maintenance services for Motorhomes and RVs. Race's intention was to save you both time and money by explaining our limitations upfront. We understand how frustrating this situation must have been, especially given your plans to travel out of state. We value your business and appreciate your feedback, which helps us improve our communication and services. If you have any questions or would like to discuss this matter further, please feel free to reach out to our manager, Allen, at 360-245-0388. We hope to have the opportunity to serve you better in the future.

Thank you, Carrie, for your wonderful review! We're delighted to hear that you had a great experience with us at Graham Auto Repair in Graham, WA. Keeping you updated on the process while our Technicians complete the work efficiently is important to us. We're grateful for your trust in our team for the auto repair services on your truck. We look forward to continuing to serve you in the future!

Thank you for sharing your feedback, Ethio. We apologize for any misunderstanding and inconvenience you experienced during your visit today. While our main A/C machine is currently out for service, we did explain that we could still complete the A/C service with a different machine. The reason for the service taking longer than normally expected was due to the potential for leaks in your A/C system. When you mentioned that you need to recharge your A/C often, we wanted to address this recurring concern by thoroughly checking for leaks, first. We were more than happy to assist you; we just needed more time to complete the service, which you declined. It appears that there may have been some misunderstanding as to what we were trying to explain. If you would like to discuss this further or reschedule your service, we would be happy to do so. Please contact us at 253-847-2221. We hope to have the opportunity to serve you better in the future. Thank you, Ethio.

Thank you, Darwin, for the fantastic review! We're thrilled to hear that our service team kept you informed throughout the repair process. We're glad we could assist you with the warranty process. Making our customers feel like part of our family is what we strive for! We truly appreciate your recommendation and look forward to the opportunity to serve you again in the future!

Thank you, Denise, for the fantastic review! We're thrilled to hear you had a great experience and that our team's customer service stood out. Thank you for trusting us with your wheel bearing concerns. It's great to hear that your car is driving wonderfully again. We appreciate your mention of our pickup and delivery service—it's our pleasure to make auto care as convenient as possible for you. We are looking forward to serving you again at our Yelm location!

Thank you, Angela, for the fantastic review! We're thrilled to hear that you noticed our commitment to cleanliness and professionalism. Your trust in us to handle your front crank bolt concerns means a lot to us. As well as the timing belt replacement and oil change service. We strive to maintain honesty and transparency in all our services. We look forward to the opportunity to serve you in the future, Angela!

Thank you, Krista, for the wonderful review! We're glad you appreciated the updates we send via text messages. Keeping you informed every step of the way is important to us. Thank you for choosing to trust our team with the recent oil change service and diagnostic work on your vehicle. We look forward to continuing to provide you with great service here at our auto repair shop in Graham, WA!

Thank you Dawn and John, for this wonderful review! t’s always a pleasure serving you both. We’re glad to hear that Race and Christian continue to make your experiences with us enjoyable. We appreciate your compliments on their friendly and respectful service, as well as your recognition of our effort to keep you updated on any work progress. We’re delighted to know that your recent visit for an oil change service & brake service were up to your expectations. Your trust in us to take care of your vehicles is greatly valued. We look forward to providing you both with reliable service in the future!

Thanks so much for the great review! We’re glad you enjoyed our waiting area and found it comfortable for both you and your little one. We’re also pleased to hear that the diagnosis and repair of your vehicle were done to your satisfaction. Big thanks for your shoutout to Race and Amber—they were thrilled to hear your kind words! We appreciate that you chose to work with our team, we look forward to serving you again in the future. Thank you Kayla!