Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

Just wanted 2 say I'm very very impressed with their professionalism, attitudes and capabilities az far az automotive diagnostic and repair goes and a very very plush and inviting environment. And Joe iz awesome, he knows hiz stuff and iz very helpful and takes hiz job very serious which iz customer service. I would recommend Graham Auto Repair over all other places because of all the reasons I just listed and I been in the automotive repair and business 4 over 20yrz and they can do it all and they do...with great attitude, pricing, detail, professionalism, environment.. Thanks y'all, GAR iz amazing and keep up the great work...God bless..10 out of 10.

Thank you for the amazing review! We're thrilled to hear about your positive experience with us. It's fantastic to know that our team's professionalism and expertise left such a lasting impression on you. We strive to create a comfortable and welcoming environment for all our customers. We appreciate your recommendation and look forward to serving you again. Thanks from all of us at Graham Auto Repair!

- Graham Auto Repair
5

I wanted to take the time to praise both your customer service agents at the Yelm facility. Rob and Isaiah have repeatedly been very helpful and understanding to assist in any needs towards my vehicle repairs and assistance getting to and from the location on multiple visits, They are both a selling point for me and continuing to use Graham Auto in Yelm.

Thank you, Shaun, for your kind words! We appreciate your recognition of our outstanding team members, Rob and Isaiah. They take great pride in providing top-notch customer service and ensuring a smooth experience for each visit. Your loyalty means the world to us, and we look forward to serving you again at Graham Auto Repair in Yelm!

- Graham Auto Repair - Yelm
5

Rob was informative and helpful. He was very pleasant and businesslike.

5

I belive that Car problems are the worst problems and I am always exstreamly terrified if my car sneezes wrong. So it nice to go a place that has honesty and integrity working when with you to see what you need. Then they elevate the experience with being transparent with pricing and repairs and providing solution to the problem you showed up with. Im a 90s baby so loyalty runs deep on my end so my car finally has a Dr.

Thank you for the amazing shout-out, Devin! We're thrilled to be your car's "Dr." and we appreciate your loyalty. It's great to hear that our transparency and commitment to honesty have made a positive impact. We'll always be here to provide the best care for your vehicle, so don't hesitate to swing by whenever you need us!

- Graham Auto Repair
1

Brought a vehicle in yesterday for a belt replacement. Should have been done by 2pm but did not receive any form of an update. I showed up today at opening and they are just getting started on it. I was given all the excuses in the world why it wasn’t done yet but nothing on the lack of any kind of communication.

5

Thank you for the five-star rating, Leroy! We're delighted to know that you had a great experience at Graham Auto Repair. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

- Graham Auto Repair - Yelm
5

Took my daughter's Nissan 350Z for a radiator and thermostat replacement, the front of store attendant (Joe) was very professional finding an opening to get the car in the same day, he also made sure I had a ride back home, they worked promptly and efficiently getting the car done by the next day, I trust them with my maintenance needs, I will be taking my family's cars to Graham Auto Repair from now on.

Thank you for trusting us with your daughter's car, Jose! We're thrilled to hear about your positive experience. Our team works hard to provide efficient and professional service, so it's always great to know we've met your expectations. We look forward to serving you and your family in the future at Graham Auto Repair!

- Graham Auto Repair
1

Ya,, I'm probably done with Graham Auto Repair They just charged me $212 for a $58 fuel filter Normally they're really good friendly staff customer service is usually great But 4 times the frice of a genuine GM part,, think I'll find a new shop

5

Always great, trust they will do it right

Thank you for the 5-star review, Debi! We're glad you always have a great experience with us and can trust our expertise. We look forward to serving you in the future!

- Graham Auto Repair
5

The best shop around. They were very professional and prompt in the service that I scheduled for them and even let me know about some potential issues in the future. Brice was very efficient and knowledgeable in his work. I will be bringing my car back to prevent any issues in the future with my car.