What an amazing experience! We were visiting from Phoenix, AZ when our SUV died in the grocery store parking lot across the street from Graham Auto Repair. it was during a heatwave and 114 degrees outside. Our three kids and groceries were all getting roasted and also we were 45 minutes from our RV. No Uber or Lyft or Taxi could get us back. Even though they were backed up Brian (amazing guy!) had his team look at our SUV and diagnose the problem and then sent us on our way in a courtesy car that we were allowed to borrow overnight. The next day, they told us that they couldn't help us quickly as they were so busy but Brian (again, amazing guy) went out of his way to get us the part number, help us hook the SUV up to our RV and give us recommendations of where to take it. The SUV is now safely in a shop being repaired. Graham Auto Repair got nothing out of us besides this review but they are clearly an outstanding team and company and have high moral standards. I would give them my business any day if I lived in the area. Thank you once again to Brian and the other team members for rescuing us when we really needed it!
Matt, thank you so much for your review! Our Team is thankful for the opportunity they had to serve you. I shared your review with our Team, including the Technicians (Tyler and Sean) and our Service Advisor (Brian) that assisted you. They all appreciate that you took the time to share your experience in a review! We regret that we were unable to assist you more, but we are glad that you were able to find a shop to repair your SUV! We hope that you will stop by if you are ever in the area again. Thank you Matt!
- Graham Auto Repair