Graham and Yelm Auto Repair

Thank you so much for your kind words, Janet! We’re honored to be the shop you trust with your 20-year-old car and your family’s vehicles. Our team truly values listening to your concerns and ensuring your car gets the care it deserves. It means the world to us that you’ve been coming to Graham Auto for two years now, and we look forward to continuing to serve you for many more!

Michael, thank you for sharing your feedback. We wish we had known about your concerns sooner and had the opportunity to address them during one of your previous visits, especially since we haven't spoken with you in over a year. However, we are thankful for the chance to reconnect and to hear your perspective now. It's always our priority to provide excellent service and to ensure our customers have a positive experience; which is why we value feedback that helps us improve. So we thank you for taking the time to speak with our manager, Chris, this week. As a family-owned business here in Yelm, WA, we believe in supporting our community. This includes the other auto repair shops in town. There are many great businesses in our area, and many people in need of auto repair services. We understand that everyone has their own preferences when it comes to vehicle care. It's great that in our small town we have multiple options to choose from, giving residents multiple ways to support a local business. Our goal is to build lasting relationships with our customers! We will always provide you with honest, high-quality service every time, backed by our in-house warranties. If you choose to take your vehicles to another shop in town, we respect that decision and sincerely wish you the best! If you’d like to discuss your experience with us further, we’d be happy to talk. Please feel free to reach out by calling 360-245-0388 or by sending an email to [email protected]. Thank you!

Thank you, Matt, for your review! We're so glad that our team could help by diagnosing the coolant leak on your van and providing you with the best repair option. It’s great to hear that you found our lobby comfortable while you waited! We appreciate that you took the time to share your experience with us. If you ever need anything in the future, we will be happy to serve you again. Safe travels!

Thank you, Steven, for your review! We're glad we could assist you in an emergency and get you back on the road safely. We appreciate your kind words about our communication during the process. If there's anything we can do to make your experience even better in the future, we'd love to hear your feedback. We always strive to provide you with an exceptional service every time. Thank you again for choosing to put your trust in our team!

Thank you, Debbie, for your thoughtful review! We're so glad to hear that you felt comfortable with our team and appreciated the thorough inspection process. Transparency is important to us, and we're happy to know that the text updates and photos helped build that trust. We truly appreciate your support and look forward to the opportunity to serve you whenever you need us. Thank you again for your kind words!

Thank you for your positive review, Eric! We’re thrilled you chose to trust our team with your vehicle’s 60,000-mile service. Regular maintenance services are so valuable for keeping your vehicle running smoothly and for preventing breakdowns. We’re thankful for the opportunity to serve you at our location in Yelm, WA. If there’s ever anything else you need, please let us know. Thank you for choosing Graham Auto Repair!

Thank you for the 5-star review, Ron! We're thrilled to hear that you found our team to be professional and transparent. We have a strong commitment to honesty and excellent service, and we're glad that it shows! If you ever need anything in the future, please don't hesitate to reach out. Thanks again Ron!

Thank you for taking the time to leave us your feedback, Kevin! We appreciate getting to know that you found our service to be great. Thank you for choosing to trust our team to complete the diagnostics services and repairs due to the warning light concern you were experiencing. It was our privilege to serve you. Please don't hesitate to reach out if you have any additional concerns. Thank you Kevin!

Thanks for your review, Bruce, and for choosing to trust our Team with your vehicle! We're thrilled to hear that you enjoyed our shuttle service and that our communication of the repairs we completed was clear. We strive to provide you and our other customers with excellent service, every time you visit! We want the auto repair process to be as smooth as possible. We're glad to know that you felt well taken care of! If you ever need any further assistance, please don't hesitate to reach out.

Thank you Amanda for your kind words! We are thrilled to hear about your positive experience with us. It is our priority to provide you with exceptional service that you can depend on every time! We are glad our team could assist you in making the process as seamless as possible. We hope that you and your new baby are both healthy and strong! We look forward to serving you again in the future, Amanda