Graham and Yelm Auto Repair

I recently had my transmission fluid changed at this establishment towards the end of March. Despite my tardiness in writing this review, I must commend the staff for their exceptional service. Upon arrival, I was greeted with warmth and familiarity as they recognized my father as a regular customer. They were courteous enough to inquire about my identity and made me feel welcomed. The staff was very helpful and accommodating, allowing me to drop off my car and pick it up a few hours later. During checkout, the gentleman complimented me on how well I maintain my car, which was a pleasant surprise. Additionally, I was given a thoughtful Easter sign that was left in my car. Overall, I highly recommend this establishment for their excellent service and customer care.

Great staff and fast service. Upfront and honest.

So thoughtful, kind, and caring! Highly recommend this place and I will continue to use them for all my vehicles.

Exceeded expectations when it comes to communication and service. Clean shop and professional friendly staff. Our Pathfinder was completed three days earlier than original quote! Thanks

Always provides professional services and complete explanations.

This place is amazing! Great customer service and attention to detail! I highly recommend Allen and the rest of the team!

Graham Auto is by far the best shop to go to, they go above and beyond!! Thanks again!!

I've been bringing my old 80s truck to this shop for a long time now, from right when I bought it. I had them put a whole new exhaust system in right from the get go, and there's been a few minor issues with broken exhaust hangers, but they've repaired every it time under warranty. And that has been true for a couple things. The warranty policy Graham auto has in place is top notch and will keep me coming back for many more years. I can count on them to give me a straight forward estimate of what needs done, and worked with me to make sure the highest priority maintenance issues were taking care of within my budget. I can't recall a single time I've spent more than what was on the estimate actually. If it happened it probably wasn't by much. I'm also comforted by genuine interest in keeping my old truck on the road. I've been to a lot of shops over the years that would find every possible way to get more money and had little concern for how long their fix would last. But Graham Auto stands apart here, and I'm sure they are looking out for both my wallet and trucks well being. Needless to say, I'm absolutely confident that my vehicle is in good hands here, and have faith that the staff will make things right should an issue arise.

We took our Ford F-250 for a bumper-to-bumper inspection. After not having it serviced for a couple of years, we were surprised at how little needed to be done. Very reasonably priced and had the truck back the next day. Great service, friendly staff, and will definitely be using them for all of our vehicles.

Very friendly, great customer service. Car finished when promised. Feel like they are honest which is the most important quality for me. Will definitely return with my other car. Thanks for the free gifts!