Graham Auto Repair

Good and friendly service

Graham Auto is an awesome shop. As always, Rob, Rick, Jennifer and the mechanics took care of our auto maintenance needs. When we brought in our truck for scheduled repairs; I spoke to Rick about concerns involving an oil pressure issue and asked for the technicians to look at thevour pressure, as I had concerns the pump might be going bad. Rick advised me not to be tobquick to jump at assumptions and that he would have them technicians look it over in addition to performing the regular work for which the truck was being turned in. Later on that day, I received a call from Rick, and he informed me the pump would need replacing, along with all associated parts. This is customer service par excellence. I feel that, when I turn in my truck, and have concerns regarding an issue, other than why the vehicle is being turned in, that it will be thoroughly checked out. With the excellent service we receive from the minute we walk in, I have no hesitations in recommending the shop to my friends.

The team at Graham Auto did everything necessary to get my car car ready for towing. Now I can tow with confidence and enjoy the drive.

Good service, prices not cheap but reasonable. If their warranty is as good as it sounds I’ll be a very happy customer.

My truck runs great. Jennifer was very good at explaining the process. John did some great work to find out where the noises were coming from and fix them. My 2006 Silverado is like new and we have decided that it should last us for a long time. Thank you!

Staff are nice and my car was done sooner and cheaper than estimated. Will be returning for additional work.

Wonderful service... again. From the initial call to setup the appointment with Rob, to the check in with Jennifer, to the call from Rick to let me know that the car was ready.. couldn't ask for better service!

I have really appreciated the friends prompt service at GAP. Our previous experiences have all been 5 star service. However this time there was a difference in the estimate and the final price which was significant. Really hope that this is just a one time thing.

Very satisfied with the results.Would Recommen them to anyone needing work on there vehicle.

Super friendly and helpful team. I'm a jaded bastard and they impressed me with how they go out of their way with the little touches to actually care about their work, enjoy their work, and enjoy helping their customers. While picking up my car (first time I ever used these guys), I overheard one of the senior managers on the phone, saying something along the lines of "Best I can do is around $4000, and I can give you a 3-year warranty from my shop. You can probably get it for $800 less from [named two shops]." And then he stopped to listen to whatever the customer said. No baloney, no empty promises; just knew his business and wanted to make sure the customer had the info he needed to make a choice. They nrarly overwhelm you with raw data and exhaustive analysis and the info you need to make choices you can feel good about. When I said "How bad is that tie rod?" He told me. When I said "Those pictures of the serpentine belt look okay to me, I'm going to wait," he said "No problem," and stopped. My only regret is I didn't know about these guys sooner.