General Service Automotive Technician Job at Graham Auto Repair


Do you feel like you're part of something that's improving the Automotive Industry? Are you looking for a team that cares about your family life? Do you work on the weekends and want to have that time off? When you build your career at Graham Auto Repair, we can give you all of this and more! We have two shop locations for you to consider: Graham Auto Repair in Pierce County is located in Graham, WA. Graham Auto Repair in Thurston County is located in Yelm, WA.


What are the position responsibilities for a General Service Technician?

  • Diagnose the cause of any malfunction & perform correct repair(s).
  • Perform a digital vehicle inspection (DVI) on every vehicle.
  • Perform work as outlined on the work order with efficiency & accuracy. Adhere to both shop & factory standards.
  • Follow the set guidelines by using correct procedures, manuals, diagrams & safety protocols.
  • Must comply with safety regulations, personal protective equipment (PPE) & shop procedures.
  • Report any unsafe or negligent actions or repairs to the Production Manager immediately.
  • Test drive all vehicles before & after services. Use diagnostic tools & special service equipment to test components & systems.
  • Maintain detailed records of repairs, services performed, and parts used. Including documentation of the diagnostic results & recommendations.
  • Immediately communicate with the Service Advisor if any additional work is needed.
  • Correctly & adequately document & explain repairs, issues & recommended services for our customers.
  • Execute repairs under warranty to the manufacturer specifications.
  • Perform auto care & maintenance tasks. This includes oil services, fluid checks, heating & cooling inspections, tire inspections, and more.
  • Provide exceptional customer service.
  • Responsible for keeping the bay area, shop area, & lunchroom clean, organized & safe at all times.
  • Maintain a professional appearance.
  • "Pickle" all vehicles; to include vacuuming & cleaning windows.
  • Must complete 40 hours of training per year.
  • Opportunity to assist in the Mentoring & Training of Apprentice Technicians.

How does our pay work?

  • General Service Level Technician Pay Range: $45,905 - $55,078 Annually.
  • Pay is dependent on experience, skill level & weekly bonuses earned.
  • Technicians are paid Flat Rate, which includes a Weekly Guarantee. Always have a paycheck!
  • Weekly bonuses can be earned for current ASE Certifications and personal productivity.
  • Note: Technicians can choose to be paid hourly until comfortable with our systems. It's our job to prove how our flat rate system can be more beneficial for you!

What are some benefits of building your career with us?

  • 5-day work week, Monday-Friday. Have your weekends off!
  • Paid weekly on Fridays.
  • Continuous paid training throughout the year.
  • Medical, dental & 401k with company match.
  • State-of-the-art equipment in a well-organized shop with multiple bays.
  • Digital inspections & live daily reports.
  • A leadership team that wants to hear your voice & is willing to learn, so they can grow.
  • Team meetings, family outings & other activities.

What are some requirements for a General Service Technician?

  • The General Service Technician is an Entry Level position. This requires between 1-3 years of professional experience with automotive repair.
  • A valid state driver's license & satisfactory driving record is required.
  • Must obtain 609 Certification within 30 days of hire.
  • Must obtain at least one ASE Certification within 1st year of hire.
  • Must test for two ASEs per year until A1-A8 Certifications are obtained.
  • Your own tools are required.
  • Have strong problem solving skills.
  • Have the ability to work independently.
  • Have the ability to follow instructions with a strong attention to detail.
  • Have the ability to complete assigned tasks in a timely manner.
  • Have the ability to use power & hand tools.
  • Have excellent communication & organizational skills.

What are the physical & mental demands and working conditions?

  • Must be able to move & stand for long periods of time.
  • Work involves repetitive movements; such as, bending, reaching, stretching, kneeling, stooping, crouching & crawling.
  • Must have hand and eye coordination.
  • Must have excellent manual dexterity & fine motor skills.
  • Must have the ability to reach above head for long periods of time.
  • Must be able to work safely in a noisy area with odors present.
  • Must be able to apply established protocols in a timely manner.
  • Must be able to maintain focus in a busy workshop environment.
  • Work involves considerable exposure to unusual elements; such as, extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
  • There is considerable physical activity involved.
  • Work requires heavy physical work; such as, heavy lifting, pushing, or pulling of required objects up to 50 pounds.
  • Physical work is a primary part of the job (more than 70%).
  • Work environment involves some exposure to hazards or physical risks, which require you to follow basic safety precautions.

Training is important

  • As a Technician at Graham Auto Repair, you can expect to complete at least 40 hours per year of Paid Training.
  • Techs receive a bonus to their paycheck for each current ASE Certification that they hold.

Productivity is important

  • Our service & sales teams come together for daily morning meetings, to coordinate the day.
  • We have monthly one-on-one meetings for open communication about training & growth.
  • Both shops come together for quarterly meetings and Team events. Two shops, one Team!
  • We expect our leadership team to be open to hearing the unvarnished truth without ego, and to listen generously.
  • These open lines of communication keep our shops as efficient and productive as possible!

How do I apply?

Get started today by clicking the "Apply Now" button below. We always accept applications for future opportunities with our team. Please provide us with your current resume. Be sure to include details of your professional career experience. Once we receive your application, our Hiring Team will reach out to schedule an interview.

Graham Auto Repair is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, protected veteran status, marital status, citizenship, genetic information, or any other characteristic protected by law. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an application online, please email us at: [email protected].


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