Category Archives: About Us

ATI Top Shop 2020

ATI Top Shop 2020

Graham Auto Repair is ATI’s Top Shop 2020 What is “Top Shop 2020” The title of Top Shop 2020 was awarded to us from ATI. Graham Auto Repair is one of 1800+ Auto Repair and Collision Shops to be part of ATI. ATI stands for Automotive Training Institute. We joined ATI in February 2012. They deliver personal coaching to help us reach our goals. By being a part of ATI we have access to excellent training tools for our entire Team. Continual training helps us deliver exceptional customer service on a daily basis, both internally and externally. 2020 marks our 3rd year in a row of being presented with an award for Top 12! Thank You From Our Team! 2020 is our first year as Top Shop and we are all very excited! We are so thankful for everything that we’ve learned by being a part of ATI. It is a blessing to receive recognition for all the dedication and passion that our Team puts into Graham Auto Re ... read more

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Graham Auto Repair in Nisqually Valley News

Graham Auto Repair in Nisqually Valley News

Graham Auto Repair in Yelm, WA Have you heard the news? Our Team is joining the Yelm Community in 2021. At the end of March we had the opportunity to meet with Paul Dunn from the Nisqually Valley News. He interviewed us and published an article about us! The above Photos are from the Nisqually Valley News Article, posted on April 1, 2021. Photo credit: Paul Dunn. Shared with permission. Pictured Left: Owner Troy Vaninetti hanging the "Join Our Team" sign in the window of our Yelm Shop. Pictured Right: Owner Troy Vaninetti and Digital Media/Recruiting Manager Lacie standing in front of the new Yelm Shop. You can read the full article here ... read more

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Graham Auto Repair in Yelm, WA

Graham Auto Repair in Yelm, WA

  Graham Auto Repair is Coming to Yelm!   We have some exciting news to share with you!! Our Graham Auto Repair Family is growing! Shop Owners, Troy and Kori Vaninetti, have purchased a second shop in Yelm, WA .The new sign has been installed and can be seen when you drive down Yelm Ave. There are still a lot of changes coming before our new shop will be ready to open. We are planning to open our new shop in Summer of 2021! Check back on our website and our Facebook & Instagram pages to see updates as we get closer to opening. We are so excited for the opportunity to bring the same service that the Graham Community has grown to love and expect from us, to the Yelm Community! You can check out our new Yelm, WA location here:   Graham Auto Repair in Yelm on Google Check out this YouTube Video for a glimpse of our new shop in Yelm, WA!     We ... read more

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Go The Extra Mile | Graham Auto Repair Essentials

Go The Extra Mile | Graham Auto Repair Essentials

Graham Auto Repair | Essential #4 "Go the Extra Mile. Be willing to do whatever it takes to accomplish the job, plus a little bit more. Whether it's starting early, staying late, or doing something that's not in your job description. It's the Extra Mile that separates the average person from the Superstar. Be a Superstar!" I just want to take a moment to make this, "Graham Auto Repair Essential" a little more personal. First of all, if you don't know me, my name is Lacie. I have been the Digital Media Manager here at Graham Auto Repair since April 2019. You can see my photo up above, along with our Service Advisors, Brian (left) and Rob (right). As the Digital Media Manager, I spend a lot of time in the background and I get to witness our Team and how they work together. I have never worked somewhere before where "going the extra mile" was the norm and such a huge part of ... read more

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Face Masks | Graham Auto Repair

Face Masks | Graham Auto Repair

Click on the Photo or this Link to watch our Video on YouTube. Health and Safety Update If you haven't heard already, in Washington State it is now required for businesses to have their customers wear Face Masks when entering their facility. At Graham Auto Repair we understand that not everyone is able to wear Face Masks. Watch our video or read below about some of the accommodations that we are making so that you can continue to be served at Graham Auto Repair, even if you are unable to wear a Face Mask. The Health and Safety of our Customers and our Team is very important to us! We hope to make this as comfortable and easy as possible for everyone. Wearing Face Masks 1. Our Team members will be wearing Face Masks when they meet with you. We are continuing to practice Social Distancing by staying 6 feet apart. We have signs posted to remind everyone of this.   2. If you do not have a Face ... read more

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Quarantine Haircut | The Boss Gets a Haircut!

Quarantine Haircut | The Boss Gets a Haircut!

Click on the picture or this Link to watch the YouTube Video   In Washington State we've been under the Governor's "Stay Home Stay Safe Order" for . . . awhile. For that reason our Boss (Troy, the Owner of Graham Auto Repair) hasn't been able to get a proper haircut and it was definitely time!   So our Service Advisor Brian stepped up and did the Unthinkable - he gave our Boss a Quarantine Haircut! How did it go? Well, you'll have to watch the video to see the results. Or checkout our TikTok Page. Or stop by the Shop and see his fresh new haircut for yourself! Disclaimer: You may hear talk about Graham Auto Repair starting up our own Hair Salon, "Graham Auto Hair Repair" (the name is still up for debate). I want to let you know here and now, that's just not happening. We won't be giving away free haircuts with a 30k 60k or 90k Service at Grah ... read more

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Stay at Home Order | Message of Encouragement

Stay at Home Order | Message of Encouragement

A Message of Encouragement During The Stay at Home Order The Stay at Home Order has impacted all of us in so many ways. We have had to be separated during a time when we’ve needed each other the most. Schools and businesses have been closed and thrust into a new world of Zoom Calls and learning how to be productive while Working From Home. So many people have lost their jobs, and have had to rely on Unemployment, maybe for the first time. There have been so many unknowns about our future and where we will go from here. There have been so many negative impacts on all of us; and all of the negativity in the News and on Social Media has only served to make us feel trapped, insecure, overwhelmed, and lost. Now more than ever we need to come together and build each other up. We need hope, love, kindness, support, and positivity. We have seen so many stories of community; people reaching out and finding ways to help each other despite this separation. So today we are asking the qu ... read more

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UV Lighting | Graham Auto Repair

UV Lighting | Graham Auto Repair

By clicking on the Picture Above you can check-out our YouTube Video. Using UV Lighting to Sanitize At Graham Auto Repair we have started working on something new. As soon as we heard that it may be possible to destroy the Coronavirus / COVID-19 using Ultraviolet (UV) technology, we researched how to offer this service in our Shop, to assist in slowing down the spread of the virus. Let’s take a moment to talk about UV Lighting, what it is and how we are using it. What is UV Lighting? As you may already be aware, there are multiple types of UV lighting. All of these are produced by the sun. The types of Ultraviolet wavelengths that we normally hear about are UV-A and UV-B. These are the types that we regularly seek protection from, especially during the summer months, by wearing sunscreen. Exposure to UV-B rays will increase the risk of DNA and other cellular damage in living organisms; but about 95% of UV-B rays are ... read more

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Vehicle In-Processs

Vehicle In-Processs

Vehicle In-Process Hi! Welcome to Graham Auto Repair! Today we are going to share with you our current Vehicle In-Process. If you don't know what I mean by that: the process that we go through when we process our customers' vehicles before having any repair or maintenance services completed at our Shop. Some of these steps have always been part of our process. But recently, due to the Coronavirus COVID-19 Pandemic, we have begun adding even more steps for added assurance of Health and Safety. Check out our YouTube Video by clicking on the Link or on the Picture above. In this Video our Service Advisor Rob goes through our Vehicle In-Process steps that we are going to discuss below.               First things first: greeting our Customers! If it's been awhile since you've co ... read more

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Find Us On Social Media

Find Us On Social Media

Hello! Welcome to Graham Auto Repair!   If this is your first time here, or if you'd like to get to know us better, we have a few options for you to do that. Let me show you around!       Our Website:    First you can browse our Website. Check out the "Meet The Team" Page, located under the "About Us" tab. Take a few minutes to read about our Team at Graham Auto Repair.    Browse through our different Blog Posts, located under the "About Us" tab as well.   Check out our Reviews Page and read what some of our Customers are saying about us.       ... read more

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