3/28/2023
Amazing customer service. Vary professional. Good people work there. Their price point is slightly higher than average and I could get work done cheaper at other places, but there is truth in the saying, “You get what you pay for.” They have gone the extra mile for me when I needed it but didn’t expect it. I would recommend them to anyone. They will earn your trust quickly. Bring your car into them for anything and see what I’m talking about.
Thank you for taking the time to leave us a review! We appreciate that you continue to put your trust in our team, with your vehicles. Thank you for your recent visit with us for your tires and brakes. We are grateful to know that we have earned your trust. We are thankful to serve you!
- Graham Auto Repair
3/27/2023
They did exactly what I needed and I am very happy with the service they provided even though it was a little pricey for my budget it was OK because I was so happy that my car was fixed that I didn’t even really care. I was treated so well and I’m very happy with your work and I will definitely refer this business to anybody because they were honest and they treated me very well I like to give extra kudos to Christian Alan and Seth.
Thank you for taking the time to leave us a review, Joann. We appreciate that you chose to put your trust in our team to repair your Toyota. We are very grateful for your recommendations! We are glad that we could serve you. Thanks Joann!
- Graham Auto Repair - Yelm
3/25/2023
Amazing first time service, repaired and out in 24 hours! Will bring back again !!! So thankful to find local mechanic and avoid going to the dealership!
Thank you for your review Tammie! We appreciate that gave us the opportunity to serve you. Thank you for choosing our Team to complete your oil change and repair your driver's side window. We are so glad to hear that you had an amazing experience and that you will partner with us again in the future. Thank you Tammie!
- Graham Auto Repair - Yelm
3/24/2023
Way overpriced
Thank you for expressing your concern Mark. As we explained during your inquiry with our shop, we are not the least expensive. This is the reason we are transparent about our prices up-front, so that customers can make the best decision for their budget. We stand behind our work with in-house warranties on most parts and labor. We always disclose which services are under warranty before completing the service. We also provide a courtesy vehicle inspection with every service, and share photos of anything we find via text or email. We wish you the best, and hope that you find the service that you are seeking for the replacement of your Motor Mounts.
- Graham Auto Repair - Yelm
3/19/2023
Friendly customer service. I had a good experience there.
Thank you Ms. Johnson for taking the time to leave us a review. We appreciate that you chose our team to assist with your recent A/C and HVAC concerns. We are so glad to hear that you had a good experience!
- Graham Auto Repair
3/18/2023
Great as always
Thank you so much for your continued support of our team, Diane. We are very grateful for the opportunity we've had to serve you through the years. We appreciate your trust in us, Diane! We look forward to serving you again in the future.
- Graham Auto Repair
3/18/2023
I took my truck here after hearing a lot of good stuff about them. Graham Auto repair kept in touch with me every step of the way on working on my truck. If there was any set backs or problems they told me first before going any further, I was even told about other issues about my truck that the last shop I took it to did not tell me before. So if you are looking for a good place that won’t rip you off, Graham Auto Repair is where you need to go.
Thank you Nicholas! We appreciate that you took the time to share your experience with us. We are thankful that you chose to put your trust in our team for the diagnostics and repairs on your truck. And we are grateful to hear your recommendation to others! Thank you Nicholas.
- Graham Auto Repair - Yelm
3/17/2023
My truck runs like a top and now it's quiet and I really appreciate Allen and Christian for their fine service
Thank you so much Scott! We appreciate that you chose to put your trust in our team to take care of the exhaust repairs on your truck. Thank you for taking the time to leave us a review.
- Graham Auto Repair - Yelm
3/10/2023
On 2/28, I took my car in for an 10:00 engine check light analysis. At 4:05, the work was the invoice was cut. Seems like a long time to review the engine check light codes. FRom the invoice, it seems a lot of time was spent looking for other things that might need to be repaired. At pickup, my wife was told that the final report was not yet finished, but it would be emailed to the above address later that day. It is now 3/10 and I still have not received the report.
Thank you for bringing these concerns to our attention, Tom. We would like the opportunity to speak with you. If you are interested, please call back to talk with Allen, our Store Manager, at 360-245-0388. You can also reply to the email or message that we sent. If you do not see the email, please call us with updated contact info so that we can ensure you receive the invoice this time. Thank you!
- Graham Auto Repair - Yelm
3/7/2023
Great mechanics who took the time to focus on the unique needs of my HMMWV and tracked down the pets needed for the repair.
Thank you for your review regarding your recent Brake Repairs at Graham Auto Repair in Yelm, WA. We appreciate that you chose to put your trust in our team. We look forward to the opportunity of serving you again in the future. Thank you!
- Graham Auto Repair - Yelm