Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

We came in from out of town to look at a used car and needed to have it looked over. With very little notice to the shop, we were able to get it in and checked out before buying it. We had the most amazing customer service all around, but especially from Nick. Well done. And thank you so much for your care for us.

Thank you so much, Libby, for your wonderful review! We're thrilled that we could assist you with the new vehicle, pre-purchase inspection on such short notice. Our team, including your Service Advisor Nick, is dedicated to providing exceptional customer service. We're glad to hear that it made a difference in your experience! It was our pleasure to help ensure you make a confident decision for your used car purchase. Thank you for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm
3

Good service but very pricey.

Hi Rick, thank you for your feedback. We're glad to hear that you found our service to be good, and we thank you for sharing your concerns about the cost. We acknowledge that we are not the least expensive option. However, we strive to offer a premium experience to all of our customers. Both of our facilities are equipped with cutting-edge technology and staffed by a team of highly trained technicians who are committed to delivering top-notch service. We also use high-quality parts, which enable us to provide our customers with a lifetime warranty on most parts and labor. We also offer thoughtful amenities, including our rewards program where you can earn reward certificates towards future visits. While we do believe in providing everyone with only the highest quality, we truly appreciate your perspective. Your feedback helps us continue to improve. We hope you will consider joining our rewards program, and that you will continue to trust our team with your vehicles. If you have any questions or would like to discuss your concerns further, please feel free to reach out. We appreciate your business and hope to serve you again in the future.

- Graham Auto Repair - Yelm
5

Replace my transmission filter n fluid, differentials fluids. Good service

Hi Robert, thank you so much for your 5-star review! We’re glad to hear that we provided you with good the service at your recent visit. Thank you for choosing our team in Yelm for your transmission and differential services! We are dedicated to providing you with top-notch service every time, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help. Thanks again for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm
5

I had my 2012 F150 fixed at Graham auto repair. They worked with my warranty company. Race and Alan are what made this whole experience of having your vehicle break down painless. From the ride home, to picking up my truck when it was fixed. They kept in constant contact letting me know what was going on to, come and pick your truck up. I will always trust Graham auto with my family’s vehicles. Thank you !

Thank you so much for your wonderful review! We're thrilled to hear that we could contribute towards a positive experience, even in the stressful situation of having your vehicle break down. Race and Allen are indeed invaluable members of our team. We're glad they could provide you with excellent service and constant communication throughout the process! We're pleased that we could work with your warranty company to get your F150 repaired. We appreciate your trust in us with your family's vehicles. Knowing that we have gained your trust is a blessing for us all to hear. Your kind words and loyalty mean a lot to us! Thank you once again for choosing Graham Auto Repair!

- Graham Auto Repair - Yelm
5

We had a wonderful experience with Graham auto. Took my truck in and got an estimate on repairs. . Reese went out of his way to make sure we got our truck back on time as we were planning a camping trip and there were a few delays in getting parts. The entire shop was friendly and professional. We will go back.

5

Customer service was nice and friendly, they informed me of the results of the diagnosis on my vehicle and what is recommended and the cost associated with the replacement.

We appreciate your feedback and your kind words, Chris! We're pleased that you found our team's customer service to be nice and friendly. It's great to know that our detailed diagnosis and recommendations met your expectations. We were happy to assist with your steering concerns and complete the necessary repairs and maintenance services. Thank you for choosing Graham Auto Repair in Yelm. We look forward to the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
5

Reliable and friendly

Thank you, Joseph, for your 5-star review! We're glad to hear that you found our service reliable and friendly. It was our pleasure to complete the front-end alignment on your vehicle. We appreciate your trust in Graham Auto Repair in Yelm and look forward to the opportunity to serve you again in the future!

- Graham Auto Repair - Yelm
5

Customer service is awesome! My 2000 Ford Ranger had some issues that got resolved here. Very friendly shop Welcoming atmosphere Good communication The keep you informed on what is happening throughout the vehicle repair. They provide rides to your home in the area. They also picked me up when my vehicle was ready. The shop is in a convenient location. I paid for an inpection so that I am aware of any flagged issues. Good experience! Resse, Nick n the manager are awesome!

Thank you, Cindy, for your wonderful review! We’re delighted to hear about your positive experience at our Yelm location. Our team commits to providing you with excellent customer service at every visit! So we are glad that our communication, friendliness, and shuttle services were helpful. We appreciate your feedback on our vehicle inspections. We do include a free vehicle health inspection with our services. However, our detailed diagnostics and brake inspections dive deeper into specific vehicle concerns. We’re pleased we could resolve the concerns you had with your 2000 Ford Ranger. We are happy to keep our customers informed throughout the diagnostic process! Your trust and kind words mean a lot to us. Thank you Cindy!

- Graham Auto Repair - Yelm
5

They were quick knowledgeable and friendly. We will use them again in the future. Great job guys.

Thank you, Senja, for your 5-star review! We’re thrilled to hear that you found our team quick, knowledgeable, and friendly during your recent maintenance and A/C services. We appreciate your trust in our auto repair team in Yelm, WA. We look forward to serving you again in the future! Your continued support means a lot to us. Thank you Senja!

- Graham Auto Repair - Yelm
5

Graham automotive is fantastic in all ways. Customer Service is excellent. both Alan and Race go out of their way to make sure EVERYTHING is correct. The mechanic’s go out of their ways to make sure your car is fixed and run well..Our family took a chance to use Graham when they had just opened because we wanted to support local and NOT have to go into Tacoma for auto repair..We are very happy with your service and will continue to utilize their services!!!

Thank you for your fantastic review, Deckie! We are thrilled to hear that you are happy with our customer service and the work of our technicians. Our team strives to ensure our customers have a positive experience; and it’s wonderful to know our efforts are appreciated. We’re grateful that you chose to trust us with your vehicles, including the recent visit for your oil change service. We are so thankful to be your choice for vehicle maintenance and repairs, within our local community. Thank you for your continued loyalty throughout the past two years. We look forward to serving you and your family again in the future!

- Graham Auto Repair - Yelm