Graham and Yelm Auto Repair

Michael, thank you for sharing your feedback. We wish we had known about your concerns sooner and had the opportunity to address them during one of your previous visits, especially since we haven't spoken with you in over a year. However, we are thankful for the chance to reconnect and to hear your perspective now. It's always our priority to provide excellent service and to ensure our customers have a positive experience; which is why we value feedback that helps us improve. So we thank you for taking the time to speak with our manager, Chris, this week. As a family-owned business here in Yelm, WA, we believe in supporting our community. This includes the other auto repair shops in town. There are many great businesses in our area, and many people in need of auto repair services. We understand that everyone has their own preferences when it comes to vehicle care. It's great that in our small town we have multiple options to choose from, giving residents multiple ways to support a local business. Our goal is to build lasting relationships with our customers! We will always provide you with honest, high-quality service every time, backed by our in-house warranties. If you choose to take your vehicles to another shop in town, we respect that decision and sincerely wish you the best! If you’d like to discuss your experience with us further, we’d be happy to talk. Please feel free to reach out by calling 360-245-0388 or by sending an email to [email protected]. Thank you!

Thank you, Debbie, for your thoughtful review! We're so glad to hear that you felt comfortable with our team and appreciated the thorough inspection process. Transparency is important to us, and we're happy to know that the text updates and photos helped build that trust. We truly appreciate your support and look forward to the opportunity to serve you whenever you need us. Thank you again for your kind words!

Thank you for your positive review, Eric! We’re thrilled you chose to trust our team with your vehicle’s 60,000-mile service. Regular maintenance services are so valuable for keeping your vehicle running smoothly and for preventing breakdowns. We’re thankful for the opportunity to serve you at our location in Yelm, WA. If there’s ever anything else you need, please let us know. Thank you for choosing Graham Auto Repair!

Thanks for your review, Bruce, and for choosing to trust our Team with your vehicle! We're thrilled to hear that you enjoyed our shuttle service and that our communication of the repairs we completed was clear. We strive to provide you and our other customers with excellent service, every time you visit! We want the auto repair process to be as smooth as possible. We're glad to know that you felt well taken care of! If you ever need any further assistance, please don't hesitate to reach out.

Thank you Amanda for your kind words! We are thrilled to hear about your positive experience with us. It is our priority to provide you with exceptional service that you can depend on every time! We are glad our team could assist you in making the process as seamless as possible. We hope that you and your new baby are both healthy and strong! We look forward to serving you again in the future, Amanda

Thank you for the 5-star review, Michael! We’re glad you chose our team in Yelm, WA to address your check engine light concern. Thank you for your trust in our diagnostic services. We’re always here to help keep your vehicle running its best! If you need anything in the future, or want to share additional feedback, please let us know. Thank you Michael!

Thank you for your kind words, Yousef! We’re glad to hear that our service advisors made a positive impression and that our team could help get everything fixed, including assisting with the tow. We’re always looking for ways to learn and grow so that we can serve our community even better. If there’s anything we can improve or anything you’d like to share about your experience, we’d love to hear from you. Thank you for choosing us, and we hope to continue earning your trust in the future!

Thank you so much, Daniel, for trusting us with the front-end alignment on your vehicle. We appreciate your recommendation! We’re thrilled to hear that you appreciated the clear communication and transparent pricing provided by our team. It’s always our goal to ensure you are confident and well-informed throughout your visit. We look forward to serving you again in the future!

Thank you for your review, Jason! We’re so glad to hear that you found our team friendly, timely, and communicative. It’s great to know that you were happy with the diagnostic service and repair we completed for you. Providing quality service that you can trust is always our goal! We appreciate your trust and look forward to serving you again in the future! 🚗🛠️

Thank you so much for your review, Mark! We’re delighted to hear that you were pleased with the services we completed on your Class C RV. From the thorough diagnosis and repair of your auto air conditioner to the synthetic oil and filter change, it was our pleasure to assist you. We’re glad you appreciated the complimentary digital vehicle inspection we include with every service to ensure your RV is road-ready. Your kind recommendations mean a lot to us, and we look forward to serving you again in the future! 🚐❄️🛠️