Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

Helpful, fast, and effective.

5

The services they provide are very reasonable, with actual proof rather than just recommendations like my dealer does. This helps me budget my savings for my car needs.

3

Had to make 3 trips/appointments for my A/C issue(S) on my 1994 OBS refrigerant fill to two different leaks that weren't caught on the first release. Ended up spending more and more when the 2nd appointment should have flagged the issues since the first didn't.

Derrick, thank you for taking the time to share your feedback. We’re grateful we had the chance to speak with you directly about your A/C concerns. Your patience and loyalty as a longtime customer mean so much to us, and we truly value the opportunity to learn and improve from this experience. Thank you again for trusting our team, and we look forward to serving you in the future.

- Graham Auto Repair
5

I scheduled an oil change for my husbands truck and I’m always on guard when going to auto shops because they’ll try to pressure me into having more work done than I’m ready for. This was not the case here. They completed the oil change in a timely manner and went over the report for his truck. They talked me through each thing that could be done later but there was zero pressure, only education which is a breath of fresh air. Pricing was very fair also! The men up front were kind and informative. Highly recommend!

5

We called them in a stress moment, after a break job left us with an unexpected issue. They were very accommodating, and got us in right away. To our surprise, it was not a “typical” auto shop, but a very pleasant and comfortable business location. The staff person, Christian, was helpful and pleasant. We were treated very well, costs were minimal, and we will definitely be coming back in the future for our auto repair and maintenance. Thanks to all!

Thank you, Lee Ann! We’re so glad we could help during a stressful moment with your brakes and get you back on the road with confidence. It’s wonderful to hear that Christian and our team were helpful and that you were treated very well. It means a lot to know we stand out as an auto repair shop that feels pleasant and comfortable. We truly appreciate your kind words and look forward to serving you again in the future for your maintenance and repairs. Thank you for trusting us, Lee Ann and Larry!

- Graham Auto Repair
5

Good communication. Quick diagnostics and repair. Will return in the future.

Thank you, James! We’re glad our team was able to quickly diagnose and repair your A/C concerns. Clear communication is always a priority for us, so it means a lot to hear that stood out during your visit. We look forward to serving you again in the future!

- Graham Auto Repair
5

I was very pleased with the customer service. Graham Auto Repair mechanics, whom I did not meet, resolved a brake problem I had on a 1994 Ford F150, which another shop could not fix. Kudos to Graham Auto Repair. I will return for any future auto repair needs. Thanks!!

Thank you so much for your review, J P! Having the brake pedal stick was definitely a high priority concern, and we're so glad we could repair it for you! Christian and Colby were grateful for the opportunity to take care of you and your Ford F150. We truly appreciate your trust in our team and your kudos! We look forward to seeing you again in the future. Thanks!

- Graham Auto Repair - Yelm
5

Customer service was great.

Thank you, Kathy! We’re so glad to hear you had a great experience with our customer service. Thank you for choosing to put your trust in our team for your diagnostic service and repairs! We truly appreciate your feedback and look forward to helping with your auto care needs in the future, when you need us.

- Graham Auto Repair - Yelm
5

Another great experience.

Thank you Ken, it's always great to work with you! We're glad we could get your diesel back up and running after it wouldn't start. Thank you for always trusting our team with your vehicles. We are thankful for the opportunity to diagnose and repair your vehicle to get you back on the road with confidence. We truly appreciate your loyalty in coming to us over the years, and we look forward to serving you again whenever you need us next. Thanks so much Ken!

- Graham Auto Repair - Yelm
5

Polite and professional staff! The facility was very clean and nice which is a good indicator! The work performed was timely as promised! All in all it was a good experience! Thank you Graham Auto Repair! I

Thank you, John, for trusting our team to take care of your truck after it was towed in. We know how stressful it can be to have a vehicle break down. We’re glad we could get everything addressed for you — from diagnosing the initial concern to completing the repairs and fluid services needed to get you safely back on the road. Our goal is always to ensure your truck is safe, reliable, and ready for the road ahead! It’s great to hear that you felt welcomed by our team and comfortable in our facility. Your kind words mean a lot, and we’re always here whenever you need us.

- Graham Auto Repair