We Love to Hear From Our Customers!

5

Locally owned, with professional, friendly service.

Thank you, JW! We’re proud to provide professional, friendly service as a locally owned business. We truly appreciate your support and look forward to welcoming you back to Graham Auto Repair.

- Graham Auto Repair - Yelm
5

Best ever service, very honest here and took care of all my needs. Kept me informed during my transmission repair.

Thank you, Mark, for the wonderful review! We are thrilled to hear that you had such a positive experience with us at Graham Auto Repair. Providing honest and reliable service is our top priority, and we are glad that we were able to keep you informed throughout your transmission repair. We look forward to serving you again in the future!

- Graham Auto Repair
5

Always go above and beyond. Transparent about what services are necessary and what can wait

Thank you, Caelan, for your glowing review! Here at Graham Auto Repair, we pride ourselves on providing exceptional service and transparency. It's great to hear that you appreciate our dedication to prioritizing necessary repairs and guiding you on the ones that can wait. We look forward to serving you again!

- Graham Auto Repair
5

Thank you for the 5-star rating, Jeremy! It's great to hear that you had a positive experience at Graham Auto Repair. If there's anything else we can do to assist you, please don't hesitate to reach out.

- Graham Auto Repair
5

Quick drop off and pickup. Diagnosed noise and provided details within a timely manner. Thank you!

Thank you for the 5-star review, Ricqui! We're thrilled to hear you had a positive experience at Graham Auto Repair. We pride ourselves on providing quick and efficient service while keeping our customers informed every step of the way. If you have any further automotive needs, don't hesitate to reach out!

- Graham Auto Repair
5

I would reccomend this shop to anyone needing work done. They were incredibly courteous and informative throughout the whole process. We brought our car in with a leak that we couldnt figure out. The technicians did a number of tests on the car and really seemed determined to get us an answer, and they did!!! I hope my car doesn't need repairs again, but I would give them my business again.

Thank you, Diana, for your recommendation! Our team takes pride in providing top-notch service. It's fantastic to hear that our technicians went the extra mile to diagnose and fix the problem with your car. We hope you won't need repairs anytime soon, but we'll be here if you do.

- Graham Auto Repair - Yelm
5

These are the nicest people you’ll ever meet. They know what they’re doing, and they also listen to your ignorant guesses without making you feel stupid :) Will always bring our vehicles here!

Thank you, Annie, for the heartwarming feedback! Our team at Graham Auto Repair is dedicated to providing exceptional service and ensuring our customers feel valued. We're glad to hear that you appreciated our attentive approach and expertise. Count on us for all your vehicle needs - we look forward to serving you again!

- Graham Auto Repair
1

I previously wrote a 5 star review after we picked up our truck. It all seemed to of gone well. Then when we wanted to make the repairs per the inspection we received, we found out that several quotes given to us at this shop for repairs "needed" where a lie. Our break pads, fine. Our battery was perfect. A few other things did not check out either when we took our truck to several other locations for 2nd opinions and repairs at a lower price. So while it seemed at first like we got good service, actually we where lied to and they padded our report with "repairs" that where non-existent. I will not go here again, nor will we tell anyone to come here either. Almost $400 for that inspection only to have them lie to us. BEWARE.

Thank you for taking the time to share your experience. We understand how frustrating and disappointing it can be to receive conflicting information about your vehicle, especially after trusting us with its inspection. We're sorry your experience has left you questioning the recommendations provided. At Graham Auto Repair, our number one company essential is “Do the Right Thing.” Transparency and integrity are at the heart of how we approach every inspection, and our goal is to provide customers with accurate information so they can make informed decisions about their vehicles. If you're willing to contact the store and speak with our Store Manager, we would appreciate the opportunity to review your specific visit, better understand your concerns, and address any questions about our findings.

- Graham Auto Repair - Yelm
4

Customer service at this Business establishment, exceptionally fair with adjustable effort when working with customers

Thank you, Andrea, for your valuable feedback about the exceptional customer service at Graham Auto Repair. It's great to know that our team consistently strives to meet your needs and make your experience a positive one. We look forward to serving you again in the future!

- Graham Auto Repair
5

Always friendly and get our vehicles back to us a quick as they can

Thank you, Faux Fox! We're thrilled to hear about your positive experiences at Graham Auto Repair. Our team takes pride in delivering friendly and efficient service. Your satisfaction means the world to us! We appreciate your ongoing support and look forward to serving you in the future.

- Graham Auto Repair