Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

Thank you, David, for taking the time to leave us a 5-star review! We appreciate your feedback and are pleased to hear that you had a positive experience with us. If you ever have any concerns or need further assistance with your vehicle in the future, please don't hesitate to reach out. We're here to help!

- Graham Auto Repair
5

Graham Auto has great customer service and listens to all concerns one has about the issues with their vehicle. Very detailed with their findings and not pushy at all.

Thank you for sharing your experience, Kimberly! We're grateful for your kind words and for entrusting us with your vehicle's drivability concerns and oil service needs. Our team at Graham Auto Repair is dedicated to providing thorough and attentive service to every customer We're glad to hear that you found our approach detailed and accommodating! If you ever have further questions or need assistance, don't hesitate to reach out. We're here to help!

- Graham Auto Repair
5

My car has needed diagnostics and repairs a few times over the last 6 months or so. Brad was very patient, honest and helpful. I love finding a repair shop that doesn’t take advantage of its customers and genuinely wants to help. Keep it up guys! :)

Thank you for your wonderful review, Andrea! We truly appreciate your confidence in our team at Graham Auto Repair. Thank you for trusting us with the recent check engine light & exhaust leak diagnostic services. Providing honest and helpful assistance to our customers is our top priority. We're delighted that you found our service to be patient and genuine. Your kind words motivate us to continue delivering the best possible experience for every customer. If you ever need further assistance or repairs, please don't hesitate to reach out. We're here to help!

- Graham Auto Repair
5

Everything was on time, and a through checkup

Thank you for sharing your feedback, Bill! We're delighted to hear that you found our Winter Service Special to be timely and thorough. As our dedicated customer these past 5 years, your satisfaction means a lot to us. We appreciate your trust in us to provide comprehensive care for your Lincoln Aviator. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future Bill!

- Graham Auto Repair
4

Thank you for choosing Graham Auto Repair for your recent oil change service, Danna! We're glad you had a positive experience during at your first visit with our team. If there's anything specific we can do to enhance our services, please don't hesitate to reach out and let us know. Your feedback is invaluable to us. We would love the opportunity to provide you with a 5-star experience in the future!

- Graham Auto Repair
5

Was able to get my old truck in quickly and diagnose exactly what was wrong with it. Gave an amazingly thorough multipoint inspection that lets me know what else I can repair in the future. Will absolutely recommend Graham Auto repair in the future!

Thank you for your fantastic review Nate! We're thrilled that we could quickly diagnose the concerns you had with your truck. We're thankful to hear that you found our digital inspection to be thorough, and helpful. Our aim is to ensure that you feel confident and informed when making decisions about your vehicle's repairs and maintenance. We sincerely appreciate your recommendation, Nate. Thank you!

- Graham Auto Repair
5

Had n excellent experience with them. Lance was just great and Sean was super thorough in his inspection of my wife's 4RUNNER. I'm taking my Avalon in on Monday for service because of my very nice experience with her SUV. Besides that, they're only a a few miles from us. I was quite impressed with the cleanliness of the place. As a former dealership service and general manager I would highly recommend them. Thanks again!!

Thank you for sharing your wonderful experience with us, Scott! We're thrilled to hear that Lance and Sean provided you with excellent service for your Oil Change Service last week. We hope you found the same level of service for your wife's Avalon today. We appreciate your kind words about the thoroughness of Sean's inspection and Lance's great assistance. It means a lot to us, especially coming from someone with your experience in the industry. We're glad that our location's proximity to you is convenient. Thank you for recommending us, Scott. We look forward to serving you and your wife in the future!

- Graham Auto Repair
5

Did great work and didn’t have it for a Ridiculous amount of time. They even took Initiative to put in my reverse light and called me to inform me what else was need after the Initial problem and was able to take me and pick me up from home. Great job !!!!

Thank you for taking the time to leave us this review Patrick! Addressing your concerns about your vehicle's overheating and fluid leak was our top priority. We're glad we could promptly diagnose and resolve these concerns for you. We appreciate your kind words about our work and efficiency. It's fantastic to know that our team took the initiative to go the extra mile and that we kept you informed throughout the process. Providing transportation assistance to and from your home is just one of the ways we strive to make your experience with us as convenient as possible. Thank you for choosing us, and we look forward to serving you again in the future!

- Graham Auto Repair
5

Graham Auto Repair was wonderful. My car broke down close to their shop on a weekend. I just dropped off my car and they were very quick to respond back to me on Monday morning and had my car back running by Tuesday. I am very appreciative.

Thank you for choosing Graham Auto Repair, Jennifer, and for taking the time to share your experience with us. We're delighted to hear that we could assist you promptly and get your Scion back on the road swiftly after your unfortunate breakdown. Our team worked diligently to diagnose and address the drivability concerns with your vehicle. Including performing a thorough charging system diagnosis and oil service. We appreciate your detailed description of the incident, which helped us understand your concerns better. Should you experience any further issues or have any questions, please don't hesitate to reach out to us. We're here to ensure your vehicle's reliability and your satisfaction. Thank you for your trust in our Team Jennifer!

- Graham Auto Repair
5

These people are honest and have the best customer service around. A great neighborhood shop! You won't regret leaving your car in their hands.

Thank you for your continued trust in Graham Auto Repair, Vera. We're glad to have you as a valued customer over the past two years. Our ASE Master Technician Greg worked diligently to address your concerns regarding the check engine light and performed the necessary services. We're committed to providing honest and reliable service, and we appreciate your kind words about our team. Thank you for sharing that we have the best customer service around! Should you have any further questions or concerns about your vehicle, please don't hesitate to reach out to us. Thank you, Vera!

- Graham Auto Repair