Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

I went to Graham Auto Repair for the first time this morning and was very impressed! Chrisitan helped advise me with my oil change and took the time to go over everything regarding my vehicle in detail with pictures to show me everything they found. He was very polite, kind, patient and professional. On top of everything I got in my car and found a festive fall goodie bag as customer appreciation, small things go a long way. I felt valued as a customer and felt good about the service I received. Keep it up, Graham Auto!

Thank you so much, Rachel, for sharing your thoughtful review! We're thrilled to hear that your first visit left such a positive impression. Christian and our team always strive to provide thorough, detailed service with a personal touch. We're so glad you felt valued as a customer. It’s wonderful to know you enjoyed the festive fall goodie bag – we love showing our appreciation for our amazing customers like you! Thank you for trusting us with your vehicle’s care. We look forward to serving you again in the future.

- Graham Auto Repair
5

Recently, I had my front axle U-joints replaced. The service writer was very friendly and made me feel valued as a customer. The customer waiting area was clean and comfortable. The estimate that was given was accurate, which is a very trusting knowing they didn't try to slide extras in on me. The big bonus was my truck inside, it hasn't been this clean for some time now!! Thanks, Graham Auto. Not only will I be returning as needed, but I will also recommend your business to others. Update: they actually called about a week after the repair to make sure everything was good and insure I was still satisfied with the repair! Great customer care!!

Thank you so much, Kevin! Your review absolutely made our day! We're thrilled to hear that you had such a positive experience with us. We're especially happy to know that the follow-up call added to your peace of mind. Our goal is to make sure you know you are valued, through our customer service and the care we provide for your vehicle, every time you visit. It’s wonderful to see that reflected in your experience. We’re grateful for your trust and kind words. It means the world to us that you’ll be recommending us to others! We look forward to serving you again whenever you need us. Thank you Kevin!

- Graham Auto Repair
5

Thank you, Saunia, for the 5-star review! We’re thrilled to hear that you had a positive experience with us during your visit to replace your spark plugs. We truly appreciate your trust in our team and look forward to serving you again in the future!

- Graham Auto Repair
5

Very impressed. Employees were very personable.

Thank you, Wanda, for your wonderful review! We're so glad to hear that you were impressed with our service and found our team personable. It was a pleasure completing the oil change, coolant service, and diagnostic services on your vehicle. We appreciate your trust and look forward to the opportunity of serving you again in the future!

- Graham Auto Repair
5

Service was very good and on time they gave me a list of options of other things that should be considered and I accepted the ones I think I needed and I was happy with the results I would recommend their service to anyone

Thank you, Gary & Wendy, for your thoughtful review and for recommending our services to others! We're thrilled to hear that you were happy with the results and found our free digital vehicle inspection helpful. It's great to know that it gave you the information needed to decide which services were most important for your vehicle. We're glad to have earned your trust, and we look forward to continuing to serve you in the future!

- Graham Auto Repair
5

My experience was above my expectations. The customer service was friendly and very helpful. The estimate and vehicle problems were explained in detail. The price of service was reasonable and availability of future repair appointment was excellent. I will be using, and recommending, Graham Auto Repair for my future services and repairs. They also give a little gift with each visit, very thoughtful.

Thank you so much Tracy! We appreciate that you took the time to leave us a review and for sharing your photos. We are delighted to know that you enjoyed the gift we left for you. It's our way of showing our appreciation for your trust in Graham Auto Repair. We’re thrilled to hear that your experience with our team exceeded your expectations and that you found us to be friendly and helpful. We always strive to provide clear and detailed information about your vehicle’s needs, so it’s great to hear that it made a positive impression. Thank you for choosing us and for recommending us to others. We look forward to seeing you again in the future!

- Graham Auto Repair
5

Excellent Customer Service. I haven't had an opportunity to drive my RV yet to assess my mechanical results ,however my mechanic went over and above to service my vehicle, I'm sure it's Stellar, as was my whole experience!!!!

Hi Teri, thank you so much for your wonderful review! We’re thrilled to hear that your experience with our team was stellar, and that our mechanic went above and beyond on your RV Repairs. We hope that driving it has been just as excellent as your experience with us. If you have any questions or need anything else, feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

- Graham Auto Repair
5

Great place! Loved the pictures from the inspection. The staff was awesome, and this will be the new place I get work done on my car when I need it.

Hi Janet, we appreciate you taking the time to share your experience and leave us a review! Thank you for choosing our team to complete the full synthetic oil change service on your vehicle. We’re thrilled to hear that you loved the photos from your complimentary vehicle inspection and that you found our staff to be awesome. We’re glad to be your new go-to place for your car's needs!! At Graham Auto Repair, our free vehicle health inspection is designed to provide you with a comprehensive overview of your vehicle’s condition. We believe in transparency, so we include photos and detailed explanations to help you make informed decisions. Our goal is to ensure your car remains safe and reliable, and we will never recommend unnecessary repairs. We prioritize any concerns we find, allowing you to address them in the timing that’s best for you and your budget. Thank you for trusting us with your car, Janet! We look forward to serving you again in the future.

- Graham Auto Repair
5

Hello! Thank you so much for your 5-star review! We're delighted to know that you had a positive experience with us. Your support means a lot, and we're here to help with any of your future vehicle needs. Thanks again for choosing Graham Auto Repair in Graham, WA!

- Graham Auto Repair
5

More than impressed! Phenomenal customer service, super knowledgeable staff, and the nicest facilities I have ever seen for an auto service shop. This is a business that gets it by paying special attention to every detail. This all made me feel really comfortable dropping my vehicle off b/c I knew they would do the job right, which is so important. Great job and I look forward to servicing all of my vehicles with Graham Auto Repair!

Hi Christopher! Thank you so much for your fantastic review. We're thrilled to hear that you were more than impressed with your experience at Graham Auto Repair! Our team puts high priority on providing phenomenal customer service, and it's wonderful to know that our knowledgeable staff and facility made you feel comfortable leaving your vehicle with us. Attention to detail is key to ensuring the job is done right, and we’re glad that this gave you the confidence you needed. We look forward to continuing to service all of your vehicles in the future. Thank you for choosing our team Chris!

- Graham Auto Repair