Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

An honest shop who stands by their work is a gem to find. This is one of those shops. Give them an opportunity and they will earn your business. Great great techs and strong ethics, Graham Auto has both.

Thank you for the glowing review, Rob! We're thrilled to hear that you appreciated our commitment to outstanding service and ethical practices. Our team takes great pride in providing top-notch care for our customers' vehicles. It was a pleasure to serve you, and we look forward to earning your business again in the future.

- Graham Auto Repair
5

Thank you so much for the 5-star rating, Dan! We're happy to know you had a great experience with us. If there's anything we can do to make your next visit even better, please let us know. We look forward to seeing you again soon!

- Graham Auto Repair
5

Christian was excellent he is real asset for your team. Very professional. He should probably get a raise just so you know he will stay for years to come. I know you did a lot but I felt the price was steep. But I do appreciate the professional approach and the excellent mechanics I do appreciate the job. Thank you so much 💓 All inclusive all happy customer.

Hi Kathleen, thanks so much for this amazing feedback! We're thrilled to hear that Christian provided you with top-notch service and that you were impressed with his professionalism. Your kind words mean the world to us and we truly value your business. If there's anything else we can do to make future visits even more exceptional, please let us know. Thanks again and take care!

- Graham Auto Repair
5

1

We've had Greham Auto work on several of our cars and have been happy with their work. Recently we took our car in for work on the rear suspension and brakes. Work they quoted a few months ago when they worked on the front end. After dropping the car off, and then receiving a texted quote, we received a call to tell us they wouldn't work on the rear suspension and brakes because of a musty odor in the cabin. They have worked on the car several times in the past year in the same condition. the car is nearly 20 years old so no surprise that it may not have that "new car" smell. Sorry to offend your sensitive noses. I hope I haven't hurt your feelings with this review.

5

Straight honesty! Joe was a pleasure to work with and showed true empathy to the situation, they could have easily taken advantage of the situation for more money. Thank you for your honesty in a world of greed.

Thank you, Joel, for your kind words! We believe in treating customers with honesty and compassion, even in challenging situations. It's great to hear that Joe went above and beyond to provide you with exceptional service. We appreciate your trust in our company!

- Graham Auto Repair
5

Last year we had Automotive Specialislt, on Golden Given Road in Tacoma Washington, do 9 grand of Repair work on our 2003 Dodge Ram. Most of what they did failed. This year we took the same truck to Graham Auto Repair. They fixed everything that the other shop failed to repair. They were more professional, they were more knowledgeable, and they made sure we understood exactly what needed fixing and exactly what our cost would be. Our truck drives, and sounds, like it did when it was brand new. We are 100% happy with the service we recieved from Graham Auto Repair, and would recommend this shop to everyone. Thank you Graham Auto Repair. Fred &Ronda Pugaczewski Puyallup, Washingtonq

Thank you, Fred & Ronda! We’re so glad to hear your truck is running like new again and that you’re happy with our service. We appreciate your recommendation and look forward to seeing you again!

- Graham Auto Repair
5

Excellent shop, clean, organized, super helpful, knowledgeable and trustworthy. Thank you much Chris, Christian and Joe for excellent customer service! Thank you Graham Auto Repair!

Thank you for the kind words Steven! We look forward to assisting you with any future needs.

- Graham Auto Repair
5

Helpful, fast, and effective.

Thank you, Sherry! We’re so glad to hear our team was helpful and that we got things taken care of for you quickly and effectively. We appreciate that you chose to put your trust in our team to take care of your vehicle. Thank you so much for your kind words! We look forward to the opportunity to serve you again in the future.

- Graham Auto Repair
5

The services they provide are very reasonable, with actual proof rather than just recommendations like my dealer does. This helps me budget my savings for my car needs.

Thank you for your thoughtful feedback, MJ! We’re glad to hear that our approach of providing clear proof with every recommendation has been helpful for you. It’s important to us that you feel confident in making decisions about your vehicle’s care and that you can plan your budget with peace of mind. We truly appreciate your trust in our team and look forward to serving you again in the future!

- Graham Auto Repair