Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

I am loyal to Graham Auto because they don’t over sell. They do a thorough job of inspecting the vehicle, but they don’t use that as a springboard to sell you services that you don’t need. They do what’s necessary and nothing more. This is a very well run business.

Thank you so much, Mario! It means a lot to our entire team that you and Eileen continue to trust us with your vehicle care. We're grateful for the opportunity to support your recent services, including the spark plug replacement and the Wynn’s Brake Fluid System Service. Your kind words about our honest approach and thorough inspections truly affirm our commitment to providing transparent, reliable service. We appreciate your loyalty and look forward to being here for you and Eileen whenever you need us!

- Graham Auto Repair
5

Thank you so much for the 5-star review, Matthew! We’re grateful you chose our team for your vehicle's diagnostics and inspection services. We're glad we could assist with your fluid maintenance and oil change service to address the concerns you were experiencing. It’s always our goal to provide accurate answers and reliable solutions. We appreciate your trust in our team and look forward to serving you again in the future if you need us again!

- Graham Auto Repair
5

Thank you for the 5-star review, Steven! We truly appreciate you choosing our team here in Graham, WA for your brake inspection. Our team is happy to assist with your brake repairs to resolve your concern regarding the chirping noise. Your trust means a lot to us, and we're glad we could assist you. We’re here whenever you need us for auto care. We wish you safe travels Steven!

- Graham Auto Repair
4

Always friendly service. While their prices are a bit higher, I go there because I don't feel like I am being hustled.

Thank you, Beth! We’re so glad to hear that you consistently feel welcomed and well cared for by our team. It means a lot to us that you choose our shop because of the trust and confidence you have in how we communicate and serve you. Your continued support is truly appreciated! We look forward to the opportunity to continue serving you and helping with your vehicle's auto care whenever you need us down the road!

- Graham Auto Repair
5

For years I used Buckys in Orting for all my vehicle needs. (I usually buy older vehicles, so there were a lot of needs!). Once Gage left for Montana , I was very dissatisfied with their service. Since then, I have switched to Graham Auto and really feel the type of energy that I experienced before. It feels personalized and professional. It’s nice to know I have somewhere to turn to help me with my poor car buying choices. Liz. 😎

Thank you so much, Liz! We’re honored that you’ve chosen to trust our team with your vehicles and that you’re experiencing personalized, professional care. It truly means a lot to us to have your feedback. We’re here whenever you need us—whether it’s for routine maintenance or guidance with your next vehicle. Did you know we offer pre-purchase inspections to help you feel confident in your decision before buying? We’re grateful to be your trusted shop and look forward to serving you again in the future! 😎

- Graham Auto Repair
1

I called Graham Auto to get a simple price quote for major maintenance&a few other misc thing's. They weren't able to provide me a simlle over the phone price quote without a contact number,lic plate#,VIN&then they wanted to call me back later. I gave them the year make&model/engine size. But the person insisted that they can't build a quote without said info. I find that hard to believe cause I've worked at several dealerships&independent shops. I told them I'd rather not share my personal info to a stranger cause of spam calls etc... I hope they're understanding cause selling ppl's personal information nowadays is a HUGE ISSUE. I'm not saying that's what there doing but a simple price quote for a major servicing&2other small repairs takes mins to find out. Maybe I'm just old school but idk?

Thank you for reaching out and sharing your concerns. We understand that you were seeking a quick, over- the-phone estimate. However, in order to provide an accurate quote—especially for major maintenance and repairs—we do require specific vehicle information. This includes the exact year, make, model, and engine size. By providing the license plate and/or VIN number, we are able to get the most accurate details for prices. These details allow us to ensure that the estimate we provide reflects the correct parts, labor, and procedures for your specific vehicle. We also want to assure you that we take customer privacy very seriously. Any information you choose to share with us is used solely for the purpose of serving you—we never sell or share personal information. If you decide you’d like to connect with us again in the future, we’d be more than happy to help. We wish you all the best in finding a shop that’s the right fit for your needs.

- Graham Auto Repair
5

Very good experience my first time in. Found the problem on my wife's car in no time. Even gave me a lift home and back to get it. Everyone was attentive and knowledgeable. Thank you so much!

Thank you, Victor! We're so glad to hear that your first visit was positive. It means a lot to know you felt well taken care of and that our team was able to quickly identify the concern with your wife's car. We're happy we could give you a ride while the work was being completed—it's always our goal to make the process as smooth and convenient as possible. Thank you again for trusting us. We look forward to serving you and your family again in the future!

- Graham Auto Repair
5

Christian exceeded high expectations every step of the way. He’s building: 1) relationships in the community, &; 2) business at Graham Auto Repair along the way. Real TEAM members like him are hard to come by these days. Recognize & reward him while you still can!

Thank you, Mitch, for your thoughtful words! We’re so grateful to have Christian on our team—his dedication to building relationships and providing outstanding service truly makes a difference. We appreciate you recognizing his efforts and sharing your experience with us. We’ll be sure to pass along your kind words!

- Graham Auto Repair
5

Very happy with my experience here! Christian is very professional and friendly. The pricing for what I had done was fair and the work was completed quicker than expected. I have a lot of things I need done to my car, I will be back :)

Thank you, Madison! We're so glad to hear that you had a great experience with our team and that Christian provided professional and friendly service. It’s great to know that the repairs were completed quicker than you expected! We appreciate your trust in us and look forward to helping you with any future work your Jeep needs! :)

- Graham Auto Repair
5

Mr. Christian is a wonderful man 👍

Thank you, Brie! We’re so glad to hear that Christian made a great impression. We’ll be sure to pass along your kind words! Thank you for putting your trust in our team, Brie! 😊

- Graham Auto Repair