Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

They took great care of my Sambar, fixed the issues I had, and now it is working better than before :)

Thank you for the wonderful review, Diena! We’re so glad to hear that your Subaru Sambar is running better than ever. Taking great care of our customers' vehicles is what we’re all about! It’s fantastic to know we could resolve your concerns and improve your vehicle's performance. If there’s anything else you need down the road, don’t hesitate to reach out. Thanks again for choosing to trust our Team, Diena!

- Graham Auto Repair
5

First time I have tried this company. Most professional shop I have ever dealt with. I will make them my go to shop if this level of service keeps up.

Thank you so much, Wes! We’re thrilled to hear that your first experience with our Team was positive! It is our goal to provide you with thorough, professional service at every visit. It’s great to know you felt that reflected in the work we completed on your diesel truck. We’re grateful for your trust and excited to be your go-to shop. If there’s anything else you need, we’re here to help!

- Graham Auto Repair
5

Had a breakdown on my truck which I depend on daily. After being towed in they got to it right away and did quite a bit of work quickly. They communicate really well and you get photos of things that need to be fixed sent to you. They didn’t pressure me to fix anything non essential and the front desk staff was really great to work with. The price was on par with what I expected and I inspected the work when I got it home and found the tech did an excellent job. Would recommend and will use them again.

Thank you so much for sharing your experience with us! We understand how essential it is to have a reliable truck, especially when you depend on it daily. We’re thrilled that our team could get you back on the road quickly and that you appreciated the photos and transparent communication throughout the repair process. It’s also wonderful to hear that you felt no pressure from our team. We strive to make every visit as seamless and comfortable as possible, and your feedback truly means a lot to us. Thank you for recommending us, and we look forward to serving you again whenever you need us!

- Graham Auto Repair
5

The technician was very nice he answered my question about the different kinds of oil and what they do I appreciate Graham Auto thank you so much for my oil changes

Thank you so much, Dawn! We're thrilled to hear that our technician could answer your questions and provide helpful information about the different types of oil. Your appreciation means a lot to us, and we’re grateful to be your choice for oil change services. We hope you find that our vehicle health inspections are a helpful tool, as well. Thank you for choosing Graham Auto Repair—we look forward to serving you again!

- Graham Auto Repair
5

Very nice, professional, caring people. I'll never go anywhere else!

Thank you so much, B, for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our team to be professional, caring, and welcoming. It means a lot to us that you would choose Graham Auto Repair as your go-to for all your vehicle needs, and we look forward to continuing to provide you with the best service possible. Thank you for your trust and support!

- Graham Auto Repair
5

Thank you again..service was great

Thank you so much for your review, Gail! We're delighted to hear that you had another great experience with our team. It was our pleasure to assist you with your oil change and to check on your TPMS system. We're glad we could get your tires aired up and everything running smoothly. We appreciate your continued trust in us, and we look forward to serving you again in the future!

- Graham Auto Repair
4

I was told I could not come back in for are because my tires were over 10 years old I understand that you're not allowed to service tires but simply giving air is not that But up until I had to deal with this particular person that said this to me this is a great place to come Happy people smiles and just downright good people and willing to help

Thank you for your review, Jimmy! We're glad to hear that you’ve had positive experiences with us overall and appreciate your kind words. We understand how frustrating it can be when unexpected situations arise, but your safety is always our first priority. Our team noted that your tires are over 10 years old, which can make them less reliable and safe on the road. We encourage you to replace them as soon as possible. We truly appreciate your feedback and hope to continue serving you with smiles and great service in the future. If there’s anything else you need, please don’t hesitate to reach out!

- Graham Auto Repair
5

We have been coming to Graham auto for several years and now 2 of our sons also come there. Graham Auto has always been honest in their estimates and follows through with the correct repairs. I always recommend you when folks are in need of vehicle repairs.

Thank you so much, Robert, for your continued trust and loyalty over the years! We're grateful for the opportunity to serve you and your sons for your vehicle care. Providing honest and thorough repairs is our top priority. It's wonderful to know you've always felt confident in our work! Thank you for continuing to choose our team, including for the recent check engine light diagnosis and vehicle maintenance services. We truly appreciate your recommendations and look forward to serving your family in the years to come!

- Graham Auto Repair
5

I went to Graham Auto Repair for the first time this morning and was very impressed! Chrisitan helped advise me with my oil change and took the time to go over everything regarding my vehicle in detail with pictures to show me everything they found. He was very polite, kind, patient and professional. On top of everything I got in my car and found a festive fall goodie bag as customer appreciation, small things go a long way. I felt valued as a customer and felt good about the service I received. Keep it up, Graham Auto!

Thank you so much, Rachel, for sharing your thoughtful review! We're thrilled to hear that your first visit left such a positive impression. Christian and our team always strive to provide thorough, detailed service with a personal touch. We're so glad you felt valued as a customer. It’s wonderful to know you enjoyed the festive fall goodie bag – we love showing our appreciation for our amazing customers like you! Thank you for trusting us with your vehicle’s care. We look forward to serving you again in the future.

- Graham Auto Repair
5

Recently, I had my front axle U-joints replaced. The service writer was very friendly and made me feel valued as a customer. The customer waiting area was clean and comfortable. The estimate that was given was accurate, which is a very trusting knowing they didn't try to slide extras in on me. The big bonus was my truck inside, it hasn't been this clean for some time now!! Thanks, Graham Auto. Not only will I be returning as needed, but I will also recommend your business to others. Update: they actually called about a week after the repair to make sure everything was good and insure I was still satisfied with the repair! Great customer care!!

Thank you so much, Kevin! Your review absolutely made our day! We're thrilled to hear that you had such a positive experience with us. We're especially happy to know that the follow-up call added to your peace of mind. Our goal is to make sure you know you are valued, through our customer service and the care we provide for your vehicle, every time you visit. It’s wonderful to see that reflected in your experience. We’re grateful for your trust and kind words. It means the world to us that you’ll be recommending us to others! We look forward to serving you again whenever you need us. Thank you Kevin!

- Graham Auto Repair