Graham and Yelm Auto Repair

We Love to Hear From Our Customers!

5

I recently had my transmission fluid changed at this establishment towards the end of March. Despite my tardiness in writing this review, I must commend the staff for their exceptional service. Upon arrival, I was greeted with warmth and familiarity as they recognized my father as a regular customer. They were courteous enough to inquire about my identity and made me feel welcomed. The staff was very helpful and accommodating, allowing me to drop off my car and pick it up a few hours later. During checkout, the gentleman complimented me on how well I maintain my car, which was a pleasant surprise. Additionally, I was given a thoughtful Easter sign that was left in my car. Overall, I highly recommend this establishment for their excellent service and customer care.

Thank you so much for your review, and for trusting our team with the transmission fluid service for your vehicle. We appreciate your recommendation and we are thankful for the opportunity to serve you. Thank you Dominique!

- Graham Auto Repair
5

Great staff and fast service. Upfront and honest.

Thank you for taking the time to leave us a review Anthony! We appreciate that you have chosen to put your trust in our team. We look forward to serving you again in the future!

- Graham Auto Repair
5

So thoughtful, kind, and caring! Highly recommend this place and I will continue to use them for all my vehicles.

Thank you for your recommendation Stephanie! We are thankful for the opportunity to complete the recent brake inspection on your vehicle. As well as replacing the brake pads & brake calipers, and completing the oil & brake fluid services. We look forward to the opportunity to continue serving you in the future!

- Graham Auto Repair
5

Exceeded expectations when it comes to communication and service. Clean shop and professional friendly staff. Our Pathfinder was completed three days earlier than original quote! Thanks

Tim and Kathy, we appreciate that you took the time to leave us a review. We are thankful that you chose our Team to complete the heating and cooling repairs on your Nissan. Thank you for trusting us with your time and your vehicle. We look forward to the opportunity to serve you again in the future!

- Graham Auto Repair
5

Always provides professional services and complete explanations.

Thank you for continuing to trust our team for maintenance and repairs on your Honda, Sherry! Including the recent serpentine belt replacement. We greatly appreciate that you took the time to leave us a review. We look forward to continuing our partnership to keep your vehicle safely on the road!

- Graham Auto Repair
5

Graham Auto is by far the best shop to go to, they go above and beyond!! Thanks again!!

James, thank you for taking the time to share your feedback and leave us a review! We appreciate that you continue to trust our team with your Dodge. Including the recent services regarding your engine drivability concerns. Thank you for choosing our shop, we look forward to serving you again in the future!

- Graham Auto Repair
5

I've been bringing my old 80s truck to this shop for a long time now, from right when I bought it. I had them put a whole new exhaust system in right from the get go, and there's been a few minor issues with broken exhaust hangers, but they've repaired every it time under warranty. And that has been true for a couple things. The warranty policy Graham auto has in place is top notch and will keep me coming back for many more years. I can count on them to give me a straight forward estimate of what needs done, and worked with me to make sure the highest priority maintenance issues were taking care of within my budget. I can't recall a single time I've spent more than what was on the estimate actually. If it happened it probably wasn't by much. I'm also comforted by genuine interest in keeping my old truck on the road. I've been to a lot of shops over the years that would find every possible way to get more money and had little concern for how long their fix would last. But Graham Auto stands apart here, and I'm sure they are looking out for both my wallet and trucks well being. Needless to say, I'm absolutely confident that my vehicle is in good hands here, and have faith that the staff will make things right should an issue arise.

5

When I needed to replace my Jeep engine I called Graham Auto Repair in Yelm and was extremely happy with the guidance they gave me from diagnosis to install these guys hit it out of the park. They found me an engine and when it arrived they installed it in a timely manner and didn't cut any corners. I wasn't given a low ball cost estimate and then hit with a higher price, they quoted me a price and that's what they charged me. It's been a while since I had an auto shop that I could trust with performing repairs and yes, this is a trustworthy and honest place for auto repairs. I highly recommend at least giving them a call and I'm sure they will treat you right. Thanks Graham Auto Repair!!

Thank you Robert for sharing your feedback regarding your recent experience at our location in Yelm, WA. Our team is thankful for the opportunity to earn your trust and recommendation! We appreciate that you chose our team for the Engine replacement and other services on your Jeep. We look forward to continuing our partnership to keep your vehicle safely on the road. Thank you Robert!!

- Graham Auto Repair
5

Always a joy to do business with Graham Auto

It's always a joy to do business with you too, Bill! Thank you for taking the time to leave us a review. We are thankful for your continued dedication to our team throughout the years. We are thankful that you keep choosing to put your trust in us for your vehicles, including the recent oil service and tire rotation on your vehicle. Thank you Bill!

- Graham Auto Repair
5

Always the best auto care experience. People make a business and Rob at the Graham location has over the years has made Graham Auto Repair my only choice for all my vehicle maintenance needs. 250000 Miles on my Tacoma with their help!

Thank you for choosing our team to perform the recent oil change and diagnostic services on your Toyota Tacoma. We are thankful that you have continued to trust us for your auto care needs, Jeorge! Thank you for leaving us a review. We look forward to continuing to partner with you in the future!

- Graham Auto Repair