Tag Archives: Service Advisor

Store Manager Allen

Store Manager Allen

This month we are celebrating a Team Promotion! Watch a video from our celebration:  We opened our shop in Yelm WA in June 2022. It has been a lot of fun getting to know the Yelm community over the past eight months. We are grateful for the dedication of our entire team to continuously improve, and to embrace all of the challenges that we've taken on. Allen has been working with our team since August 2022. He joined us with over 26 years of experience in the automotive industry, including management. He immediately began training for our Store Manager position at our location in Yelm, WA. He began learning our systems & processes and getting to know our team. Allen and our Production Manager Bart have done a phenomenal job of bringing our team together in Yelm!  Allen has been working on cars ever since he was old enough to hold a wrench. He loves racing cars and modifying them. When he's not spending time with cars, you may find him camping, fishing, or hunting ... read more

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Celebrations

More December Birthdays!

More December Birthdays!

We had so many Birthdays to Celebrate in December! Watch a video from our celebrations!   ​ Shannan has been working with our Team since 2009! Shannan serves as our Finance Manager for both of our locations. Shannan is a huge Team player, dedicated to taking care of all of us in any way that she can. She has a very artistic eye and enjoys helping out with creative projects as well. Shannan has known Troy and Kori Vaninetti since the 1990s. When she had the opportunity to work with their family, she was excited to support them in their family business. Shannan and her husband Danny have two daughters, one of which works with us at Graham Auto Repair. Shannan's eldest daughter Lacie is our Marketing and Hiring Manager. Shannan and Danny have 3 granddaughters, and multiple bonus grandchildren as well. When she's not working with our team, you will likely find Shannan traveling with her family! Bryce started working with our Team in May 2022. He serves as the ... read more

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Celebrations

Happy Birthday Rob!

Happy Birthday Rob!

It's time to celebrate another birthday with our Team! Watch a video of our celebration! Rob started working with our team in 2016, during the process of building our new shop in Graham, WA. Rob had already been working alongside us as one of our vendors. He decided to take the leap to the other side; he joined us when we were working in a temporary building down the street. We are thankful for all of the dedication and passion that Rob brings to our Team at Graham Auto Repair! He is always ready to learn new technology. Whether it's traveling to another shop to learn a new computer system, or training in Baltimore with ATI (Automotive Training Institute). Rob isn't afraid to take on new challenges! Rob grew-up in Washington State. As one of our Veterans at Graham Auto Repair, Rob served in the United States Army. He has been working in the Automotive Industry since 2009. Rob and his fiance have a beautiful baby boy that we welcomed to our family in 2021. Ch ... read more

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Celebrations

Why is Vehicle Maintenance Important?

Why is Vehicle Maintenance Important?

The video above is meant to make you laugh! But expensive vehicle repairs are not fun! It is our job to partner with you in maintaining your vehicle. We know that you have places to go! You want to get there safely, preferably without any breakdowns. By completing Maintenance Services you can extend the life of your vehicle. How do maintenance services extend the life of your vehicle? When you keep the fluids inside your engine clean, they can do their job better. Their job is to protect your engine and keep your vehicle running smoothly. Performing maintenance services will reduce the wear and tear of the engine and it's components. In turn this extends the life of your engine, and keeps you on the road longer! There are many different Maintenance Services that should be performed on your vehicle. Which ones and how often will depend on many different factors. The year, make, and model of your vehicle is one part. It will also depend on how often you drive, th ... read more

Happy Birthday Brian!

Happy Birthday Brian!

This week at Graham Auto Repair we got to celebrate another Birthday! Brian joined our Team at Graham Auto Repair in September 2019. He is a Marine and has been working in the Automotive Field since 2003. He loves everything to do with cars! He loves driving them, building them, repairing them, and talking about them. He has always had a passion for helping people, and he loves being able to use that passion at Graham Auto Repair. Whether it's serving our customers, supporting our community, or leading and serving our team --- Brian enjoys all of it, and it shows! We are so thankful to have Brian serving with us as part of our family at Graham Auto Repair! We hope you enjoy watching a short video of our team celebrating Brian’s Birthday with his favorite dessert: Tuxedo Cheesecake! Meet more of our Graham Auto Repair Team: Meet The Team ... read more

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Celebrations

Happy Birthday Rob 2021

Happy Birthday Rob 2021

Last week at Graham Auto Repair we got to celebrate a Birthday for one of our Service Advisors! Meet our Sales Team Lead and Service Advisor Rob! Rob joined our Team at Graham Auto Repair in July 2016. He has been working in the Automotive Field since 2009. His favorite thing about working in this industry is learning and training. He loves attending conferences and seminars to stay current in the field. In August 2021 we had the opportunity to celebrate with Rob and his fiancé as they welcomed their baby boy into this world! You can click on this link to read the blog and watch a video of baby Greyson. We are so thankful to have Rob as part of our Family here at Graham Auto Repair!! We hope you enjoy our short video on YouTube fr ... read more

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Celebrations